Note: The job is a remote job and is open to candidates in USA. ProPublica is an independent, nonprofit newsroom that produces investigative journalism in the public interest. They are seeking a data analyst to assist the development team in enhancing their reporting infrastructure to support sustainable donor growth, focusing on Salesforce reporting and fundraising analytics.
Responsibilities
- Assess and strengthen Salesforce reporting capabilities, identifying gaps and opportunities for improvement
- Build and standardize reporting that supports donor acquisition, retention, recurring giving conversion, upgrades, lapses, reactivation and donor progression
- Develop consistent attribution methodologies for donor acquisition and first-gift tracking
- Create shared reporting definitions, documentation and business rules that improve consistency across teams
- Evaluate how donor, campaign and engagement data flows between Salesforce and connected systems, including Sailthru, Classy/GoFundMe Pro, Stripe and other fundraising platforms
- Identify data quality issues, attribution gaps and reporting inconsistencies, and recommend practical solutions
- Partner with product and development services to improve reporting reliability, data quality and donor journey visibility
- Help define and operationalize donor acquisition pathways across channels, including newsletters, website traffic and paid acquisition
- Build dashboards and recurring reporting tools that support fundraising strategy, campaign analysis, audience segmentation and leadership decision-making
- Reduce reliance on manual spreadsheets and ad hoc reporting by creating scalable, self-service reporting resources
Skills
- 5+ years of experience building reports, dashboards and analytical frameworks in Salesforce
- Experience with donor databases, CRM systems and fundraising operations, ideally within nonprofit, membership or philanthropy organizations
- Strong understanding of donor acquisition, retention, recurring giving, donor upgrades and life cycle reporting
- Experience working across integrated systems such as Salesforce, email service providers and donation platforms
- Ability to translate complex business questions into clear reporting structures and actionable insights
- Strong SQL skills required; experience with Python, R or data visualization tools is a plus
- Comfort working in evolving environments and improving systems incrementally
- Strong communication and collaboration skills, with the ability to work effectively across technical and nontechnical teams
- An entrepreneurial approach to problem-solving and stakeholder engagement
Benefits
- This job is full time and includes benefits.
- ProPublica is based in New York, but we’re open to remote candidates.
- We have offices in New York City; Washington, D.C.; Atlanta; Chicago; Phoenix; and Berkeley, California.
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