Note: The job is a remote job and is open to candidates in USA. Quisitive is a recognized global partner of Microsoft, specializing in cloud transformation and enterprise data strategy. As a Dynamics 365 Project Manager (FSCM), you will lead complex digital transformation initiatives, manage project scope and deliverables, and build strong client relationships to ensure successful implementation of Dynamics 365 solutions.
Responsibilities
- Project Management duties on complex projects or on multiple projects. Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-related T&E
- Ensure projects are forecasted appropriately
- Assist in defining “best practices” in delivery, including templates, work plans, methodologies
- Resolve project, customer and staff issues
- Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects
- Collaborate with project architects on a weekly basis to review time spent and validate deliverables, ensuring efficient utilization of the project
- Drive the creation, use, and continuous improvement of project delivery tools, including standard templates, work plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and PMO-approved methodologies
- Collaborate with solution architects and subject matter experts to support complex solutioning, integrations, and data migration workstreams, especially when requirements extend beyond the standard scope
- Maintain a strong delivery posture by performing granular quality assurance (QA) across key deliverables, including project plans, scope documents, functional specs, and test plans, ensuring alignment with project and customer expectations
- Enforce PMO and delivery governance standards through rigorous documentation, risk tracking, and project control mechanisms, while driving continuous improvement in delivery performance
- Promote transparency, accountability, and customer satisfaction through proactive communication, expectation setting, and regular updates across all levels of the delivery and customer organization
- Ensure customer satisfaction
- Establishes a network of relationships within a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
- Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase current levels of satisfaction
- Ensure customer concerns and issues have been appropriately addressed
- Act as the first point of escalation for resolving issues related to scope, resourcing, deliverables, and customer expectations, escalate on time when necessary to leadership for support
- Put customers interests first while considering the impact on team and project
- Quality Assurance - Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, all medium and large-size projects
- Strive for continuous improvement of PMO methodologies
- Scope projects and leverage solution architects to provide quality assurance of scope, assumptions and estimate
Skills
- 5+years project management experience working with Dynamics 365
- Experience managing teams with 5-20+ people
- Experience working in a global delivery model and managing onshore/offshore teams
- Experience and ability to maintain project budget, scope and timeline aligned with client strategic objectives
- Experience with MS Project and Azure DevOps (ADO)
- Experience with Agile and Waterfall methodologies
- Good communication and relationship building skills
- Good problem solving and analytical skills
- Good time management and organizational skills
- Ability to travel for required client meetings, up to 20%
- Bachelors' Degree or equivalent experience
- PMP or CSM required
- Managing other large complex projects with ERP, CRM and other applications in scope
Company Overview
Company H1B Sponsorship