Note: The job is a remote job and is open to candidates in USA. Sentara Health is a healthcare organization focused on improving health every day through its diverse workforce and clinical services. The Cyber Security Metrics Program Manager will build and mature an enterprise cybersecurity metrics program, define meaningful performance measures, and develop executive dashboards and reporting solutions using tools such as Power BI and Power Automate. The role also supports healthcare cyber trend awareness, enterprise resilience, data automation, and cross-functional decision-making.
Responsibilities
- Define, manage, and mature the Cyber Security Metrics Program in alignment with enterprise cyber strategy, risk priorities, healthcare operations, and Sentara’s mission
- Develop a clear metrics roadmap that supports executive reporting, leadership decision-making, cyber program visibility, and continuous improvement
- Coordinate across cyber pillars, IT teams, business stakeholders, and control owners to ensure metrics are accurate, meaningful, timely, and aligned to strategic objectives
- Manage program scope, timelines, dependencies, priorities, risks, issues, and deliverables to ensure successful execution and long-term sustainability
- Work directly with control owners to establish meaningful metrics that measure cyber control effectiveness, operational performance, risk reduction, resiliency, and compliance outcomes
- Facilitate working sessions to define metric intent, ownership, thresholds, targets, stretch goals, data sources, refresh cadence, and escalation triggers
- Translate cyber control objectives into measurable key performance indicators, key risk indicators, and operational health measures
- Establish and maintain metric documentation, business rules, data definitions, and change control processes to promote consistency and trust in reporting
- Create a best-of-breed visual studio for cyber metrics reporting that enables consistent, professional, mission-aligned dashboards and visual storytelling
- Design and deliver executive and leadership-level dashboards that communicate cyber posture, trends, progress, risks, and operational impact in a clear and concise manner
- Develop dashboard views for multiple audiences, including executive leadership, cyber leadership, control owners, program teams, and business stakeholders
- Use visual design principles to make complex cyber data understandable, actionable, and aligned with leadership decision cycles
- Build, maintain, and optimize reporting solutions using Power BI, Power Automate, Microsoft 365, and foundational reporting technologies
- Automate data ingestion, transformation, refresh processes, and recurring report production where appropriate to reduce manual effort and improve reporting reliability
- Partner with technical teams to validate data quality, resolve reporting issues, maintain data source documentation, and ensure dashboards remain current and accurate
- Support development of repeatable backup processes, documentation, and knowledge transfer to reduce key-person dependency and improve operational continuity
- Stay current with the latest technologies, healthcare cyber security trends, emerging threats, regulatory expectations, and industry best practices
- Apply knowledge of healthcare operations, patient safety considerations, cyber resilience, and threat trends to improve the relevance and usefulness of cyber metrics
- Continuously evaluate dashboards, reporting processes, and stakeholder feedback to identify opportunities for simplification, automation, and enhanced decision support
- Promote a culture of data-driven cyber security, operational rigor, accountability, and continuous improvement
- Embrace the concept of enterprise resilience and support related cyber resilience, business continuity, disaster recovery, tabletop exercise, and operational readiness efforts
- Connect metrics to resilience outcomes, including protection, detection, response, recovery, continuity of care, and operational impact
- Support cross-functional efforts that help Sentara withstand, respond to, and recover from disruptive cyber events while protecting patients, members, caregivers, and business operations
- Ensure dashboards and reporting products reinforce Sentara’s mission by helping leaders understand risk, prioritize investments, and improve cyber readiness
Skills
- High School / GED
- 6+ years of experience in program management, project management, cyber security, data analytics, business intelligence, reporting, or related technology delivery
- Demonstrated experience creating dashboards, metrics programs, reporting frameworks, or executive-level data products
- Hands-on experience with Power BI, Power Automate, Microsoft 365, data source integration, dashboard development, and foundational reporting technologies
- Strong ability to partner with control owners and stakeholders to define metrics that are useful, measurable, and tied to cyber outcomes
- Demonstrated ability to translate complex technical information into concise executive narratives, dashboards, and decision-support materials
- Healthcare experience or a strong understanding of healthcare cyber security, patient safety, clinical operations, regulatory expectations, and resilience priorities
- Experience building visually compelling dashboards and reports that support leadership-level visibility, governance, accountability, and prioritization
- Technical knowledge and experience with complex workflows, source system dependencies, data quality validation, automation, and reporting operations
- Curiosity, adaptability, and a continuous improvement mindset with the ability to stay current on emerging technologies, cyber trends, and business intelligence capabilities
- Strong facilitation, communication, organization, and stakeholder management skills
- Bachelor's Degree in Information Technology, Cyber Security, Data Analytics, Business, Healthcare Administration, or a related field
- Experience working with cyber security, risk management, governance, compliance, audit, resilience, or healthcare technology teams
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Company Overview
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