Note: The job is a remote job and is open to candidates in USA. Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world. The Custom Entry Writer is responsible for preparing and maintaining documentation to clear goods through US customs while ensuring excellent customer service and compliance with regulations.
Responsibilities
- Complete customs documentation to ensure accurate and timely import of shipments
- Maintain and update customs clearance documentation. Process all entries in a compliant manner and documentation after the sales process is complete
- Manage and assist to resolve all customer queries and ensure resolutions of all issues
- Research and assist with regulatory questions
- Review and monitor customs clearances and rejections
- Prepare and file custom forms with high-level attention to detail
- Handle customer requests for information and all other correspondence with government agencies
- Ensure that freight paperwork is completed and approved before transportation
- Coordinate with various departments and maintain compliance with all import operations
- Participate in ongoing training within the Imports team
- Maintain knowledge of all industry rules and regulations and perform all customs duties
- Assist as a backup for other Custom Entry Writer accounts
- Follow operational policies, standards, and procedures
- Comply with company C-TPAT and TSA security procedures
- Perform other duties as assigned
Skills
- General knowledge of logistics software, such as CargoWise
- General knowledge of the harmonized tariff schedule
- Advanced knowledge of customs regulations and all other government agency requirements
- Ability to read and interpret general business documents
- Ability to write routine reports and general business correspondence
- Ability to work with peers and communicate basic concepts
- Ability to read and interpret complex business and/or technical documents
- Ability to write comprehensive reports and detailed business correspondence
- Ability to work with groups of people such as other departments and communicate known concepts
- Ability to present to a group of departments
- Ability to solve practical problems through standardized solutions that require limited judgment
- Ability to follow prescribed and detailed procedures to solve routine problems
- Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis
- Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be eligible to work in the United States
- Minimum of a bachelor's degree (or equivalent) and 5-7 years of Custom Entry Writing experience in the Import/Export industry
Benefits
- Paid vacation, sick time, and holidays
- 401(k) plan with company match
- Medical, dental, and vision insurance
- Short- and long-term disability plans
- Life and accidental death & dismemberment insurance
- Job referral bonus program
Company Overview