Note: The job is a remote job and is open to candidates in USA. Mercor connects elite creative and technical talent with leading AI research labs. The company is seeking customer support and success professionals to review domain-specific documents, provide structured feedback, and support evaluation projects and customer success strategies. The role is contract-based, remote, and requires independent asynchronous work.
Responsibilities
- Review and assess domain-specific documents to ensure quality, accuracy, and relevance
- Provide structured feedback to improve document standards and evaluation processes
- Collaborate with teams to enhance service delivery and customer success strategies
- Utilize strong analytical skills to contribute to high-impact evaluation projects
- Work independently and asynchronously to meet project deadlines
Skills
- • Bachelor's degree (minimum)
- • 2+ years of professional experience in a relevant domain
- • Strong proficiency in Excel, PowerPoint, and Word
- • Strong document analysis and review skills
- • Attention to detail and ability to follow structured guidelines
- • Based in the United States, Europe, UK or Canada
Benefits
- Remote work
- Work independently and asynchronously
Company Overview