Remote Customer Support Associate | Work From Home
Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Compensation: Performance-Based | Weekly Pay | Leadership Incentives
Experience: Leadership, Customer Service, Sales, or Management Experience Preferred
Lead From Home. Develop People. Build Your Future.
Are you an experienced professional ready to take the next step in your career
while maintaining the flexibility of working from home?
AO | Globe Life is seeking motivated, growth-minded professionals to join our expanding organization as Remote Client Services Team Leaders. This opportunity combines client service, team development, mentorship, and leadership within a fully virtual environment.
You'll work directly with clients while developing the skills to coach, mentor, and support other professionals, helping create a high-performing team focused on exceptional service and long-term success.
If you're self-motivated, enjoy helping people succeed, and want advancement based on performance and leadership—not seniority, this may be an excellent fit.
✔ 100% Remote / Work From Home
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Commission Pay + Performance Incentives
✔ Leadership Training & Mentorship
✔ Flexible Schedule
✔ Performance-Based Advancement
What You'll Do
Client Service & Relationship Management
Meet virtually with clients through Zoom and phone appointments
Work with qualified individuals who have requested benefit information
Identify client needs and explain available benefit and coverage options
Guide clients through enrollment and provide ongoing support
Build long-term relationships through professionalism, trust, and exceptional service
Maintain accurate client records and follow-up communication
Leadership & Team Development
Coach, mentor, and support developing team members
Help new representatives strengthen communication, client-service, and presentation skills
Assist with onboarding and professional development
Conduct virtual coaching and team-development sessions
Encourage accountability, consistency, and goal achievement
Help create a positive, collaborative, performance-focused team culture
Performance & Growth
Track individual and team performance goals
Identify opportunities for coaching and improvement
Recognize accomplishments and encourage continued development
Collaborate with leadership on team growth initiatives
Participate in ongoing leadership training and mentorship
Why Join AO?
🏠 100% Remote Career
Build and lead your career from home while staying connected through a collaborative virtual environment.
Enjoy:
No daily commute
Flexible scheduling
Virtual client appointments
Remote coaching and development
Modern digital systems and technology
📞 Qualified Leads Provided
Spend your time helping clients rather than searching for prospects.
Qualified leads are provided, allowing representatives to connect with individuals who have requested information.
No traditional cold calling or purchasing leads required.
💰 Weekly Pay + Leadership Incentives
Compensation is performance-based and may include:
Weekly commission payments
Performance bonuses
Renewal and residual income opportunities
Leadership incentives for qualifying representatives
Additional recognition and performance rewards
This is not an hourly or salaried position. Earnings vary based on individual and team production, performance, and leadership results.
Leadership Development & Career Advancement
AO places a strong emphasis on developing leaders from within.
You'll have access to:
One-on-one mentorship
Leadership coaching
Weekly professional development
Team-building strategies
Communication and presentation training
Performance-management development
Opportunities to advance into higher levels of leadership
Career progression is based on performance, initiative, consistency, and demonstrated leadership ability—not simply time with the organization.
Recognition & Incentives
Qualifying representatives and leaders may have opportunities to earn:
Performance-based bonuses
Leadership recognition
Company-sponsored conferences
Incentive travel and retreats
Contests and achievement awards
Additional career-development opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Strong leadership and interpersonal skills
Excellent communication and relationship-building abilities
A genuine interest in coaching and developing others
Self-motivation and personal accountability
Strong organizational and time-management skills
Goal-oriented and results-focused mindset
Professionalism, integrity, and dependability
Adaptability and willingness to receive coaching
Confidence working independently in a remote environment
Comfort using Zoom and other virtual business tools
Experience in leadership, management, customer service, sales, recruiting, hospitality, healthcare, education, military leadership, operations, or business development is preferred, but candidates with strong leadership potential are encouraged to apply.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have a computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Have access to a quiet, professional workspace
Be comfortable communicating with clients and team members virtually
Be willing and able to obtain any required state Life & Health Insurance License
Licensing guidance and training are provided.
Virtual Interview Process
Qualified applicants will complete a brief career overview covering the opportunity, compensation structure, licensing requirements, training, and advancement path.
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.
Ready to Lead From Anywhere?
If you're ready to build your leadership skills, mentor others, serve clients, and create a career where your advancement is driven by your performance and results, we'd love to meet you.
Apply today and discover what's possible with AO | Globe Life.
Lead People. Develop Talent. Serve Families. Build Your Future From Home. 🚀
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.