Note: The job is a remote job and is open to candidates in USA. AccrueTalent is a well-funded Series A fintech company with strong momentum, and they are seeking a Customer Support representative. In this role, you will be the first point of contact for customer questions and issues, ensuring a great customer experience while collaborating with product and engineering teams.
Responsibilities
- Be the first point of contact for customer questions and issues
- Troubleshoot problems, escalate when needed, and ensure customers have a great experience
- Collaborate with product and engineering to surface recurring pain points and improve the platform
- Help shape how we deliver world-class support as the company grows
Skills
- College degree preferably in Economics or Finance or Business
- Friendly & Patient & Sharp
- Will be using Slack
- YOE 1-3
Benefits
- Enjoy full remote flexibility while being part of a fast-growing startup
Company Overview