Note: The job is a remote job and is open to candidates in USA. Crossing Hurdles is seeking customer service professionals for a contract role focused on documenting Salesforce Service Cloud workflows. The role involves screen recording, explaining workflow steps, highlighting frequently used tools, and providing clear audio commentary.
Responsibilities
- Share your screen while navigating the Salesforce Service Cloud interface
- Narrate your process by explaining the steps you take and why
- Highlight the features or tools you use most frequently during your workflow
- Provide clear audio commentary during the screen recording task
Skills
- Current customer service or support professional
- Hands-on experience using Salesforce Marketing Cloud
- Comfortable recording your screen and providing clear audio commentary
- Access to a reliable computer with a working microphone
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