Note: The job is a remote job and is open to candidates in USA. Stewart is a global real estate services company providing title insurance, settlement, underwriting, and lender services through its family of companies. MCS is seeking a Customer Service Representative to promote Stewart services, support sales and marketing activities, answer customer inquiries, resolve issues, and provide administrative and operational assistance to sales teams.
Responsibilities
- Responsible for answering routine questions and issues about products and services from internal and external customers
- Effectively resolves inquiries or escalates concerns in a timely fashion
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Skills
- High school diploma
- Typically requires 0-2 years of related work experience
- Bachelor's
Benefits
- A variety of health and wellness insurance options and programs for eligible employees
- Paid time off for eligible employees
- 401(k) with company match for eligible employees
- Employee stock purchase program for eligible employees
- Employee discounts for eligible employees
Company Overview