Note: The job is a remote job and is open to candidates in USA. Brown Derby is seeking a Customer Service Representative to engage with customers and proactively resolve issues. The role involves communicating through multiple channels, answering product-related questions, coordinating with internal departments, and performing data entry.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Skills
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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