[Remote] Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. Ultradent Products, Inc. is a global oral healthcare company that sells award-winning products nationwide. The Customer Service Representative will support an in-house sales team by handling high-volume customer calls, cross-selling and educating customers, providing product-related technical support, and collaborating with outside sales representatives.

Responsibilities

• Manage high volume of customer service calls with a focus on sales
• Cross Selling/Up Selling to and educating customers on products through inbound calls
• Providing technical support to customers on product related questions
• Work closely with our outside sales force

Skills

• A POSITIVE CAN DO ATTITUDE!
• Must be driven to meet company sales and customer service goals
• Excellent communication and organizational skills
• Basic math and computer skills
• 1-2 years of phone sales experience is ideal
• Dental industry background is a plus

Benefits

• Remote work, with required attendance at headquarters for live trainings
• Full-time employment

Company Overview

Ultradent Products, Inc. is a developer of high-tech dental materials, devices, and instruments. It was founded in 1978, and is headquartered in South Jordan, Utah, USA, with a workforce of 1001-5000 employees. Its website is https://www.ultradent.com.

Company H1B Sponsorship

Ultradent Products, Inc. has a track record of offering H1B sponsorships, with 3 in 2025, 2 in 2024, 2 in 2023, 4 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.