Note: The job is a remote job and is open to candidates in USA. LeMans Corporation is a company that supports a dealer network in the automotive industry. The Customer Service Representative role involves processing sales orders, maintaining dealer records, and managing inbound communication to deliver timely and accurate customer-focused service.
Responsibilities
- Processes domestic sales orders; maintaining established processing times
- Establishes and maintains communication with new and existing domestic dealers, assisting them with order placement, payment, shipping, claims, and returns
- Acts as a liaison between different business units and dealers to coordinate the shipment of orders, maintaining an efficient flow of communication
- Maintain strict confidentiality
- Perform other duties and/or tasks as assigned
Skills
- 0-2 years' experience in a customer service or administrative role
- Strong verbal and written communication
- Strong organizational skills
- Knowledge of Microsoft Excel, Word, and Outlook
- Accuracy and acute diligence in all areas of responsibilities
- Strong teamwork ethics
Company Overview