Remote Customer Service Rep/Bookkeeper

Join Our Team as a Remote Customer Service Rep/Bookkeeper! Are you a skilled customer service representative with bookkeeping experience looking for a remote opportunity? High Point Bookkeeping is seeking a dedicated individual to join our team as a Remote Customer Service Rep/Bookkeeper Pay: $18-$22/hour DoE Schedule: M-F 8:30a to 3p ET Location Requirements: This is a fully remote position; however, applicants must reside within the United States. At this time, we are only able to hire candidates who reside in one of the following states: • Florida • Maine • Nevada • North Carolina • South Carolina • Texas • Wisconsin Applications from candidates residing outside the United States or outside the states listed above will not be considered. Job Responsibilities: • Manage frequent client communication and follow-up • Conduct scheduled client check-in calls • Coordinate client document collection • Monitor Slack and the support inbox • Provide general bookkeeping support • Manage accounts payable and receivable • Assist with client onboarding and offboarding • Answer and route incoming phone calls • Send client codes and requested information • Assist with projects and day-to-day team needs • Provide backup coverage for team members during vacations and absences Qualifications: • Accounting/bookkeeping experience preferred • QuickBooks Online experience preferred • Previous experience in a client-facing support role preferred • Strong attention to detail and organizational skills • Excellent communication and problem-solving abilities • Prior fully remote work experience • Computer workstation with monitor and keyboard (computer and phone will be provided) • Ability to work independently and manage competing priorities • Professional written and verbal communication skills Advantages of Working with Us: • Remote work environment • Opportunity for growth and advancement • Competitive compensation Benefits Include: • Fully remote work environment • Paid Time Off (PTO) • Paid Holidays • Retirement Plan • Opportunities for advancement and leadership growth • Supportive, team-oriented culture Why Choose High Point Bookkeeping? High Point Bookkeeping is not your typical bookkeeping company. We are a modern financial advisory and accounting firm focused on helping growing businesses gain clarity, improve cash flow, strengthen operations, and scale intentionally. Our team values: • Integrity • Accuracy • Reliability • Responsiveness • Excellence We believe great people build great companies — and we are building something exceptional. If you are ready to be part of a high-performing, growth-minded team that truly values your contribution, we’d love to hear from you. Apply today and grow with us. #hc271209 Apply To This Job