Note: The job is a remote job and is open to candidates in USA. BayCare Health System is hiring an entry-level Customer Service Center Rep to support physician offices and respond to customer needs. The role schedules patient appointments, assists with inquiries and referrals, and supports marketing and physician referral efforts.
Responsibilities
- Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts
- Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned
Skills
- Required- High School or Equivalent
- Preferred - Associates Degree
- Preferred - Call Center 1 Year
- Preferred - Customer Service 1 Year
- Highly Preferred - Healthcare 1 Year
Benefits
- Medical, dental, and vision benefits
- Paid Time Off
- Tuition Assistance
- 401K match and additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
- Remote work; must reside in Florida. Requires mandatory two-week training based in Tampa and Clearwater.
Company Overview
Company H1B Sponsorship