Note: The job is a remote job and is open to candidates in USA. Chainlink Labs is hiring a Customer Marketing Partner to turn customer and partner relationships into impactful marketing campaigns. The role develops customer-facing narratives, co-marketing programs, and advocacy initiatives while coordinating with internal teams and partners to support shared go-to-market goals.
Responsibilities
- Serve as the primary marketing point of contact for a portfolio of strategic protocol & blockchain partners
- Build trusted relationships with customers and partners that create opportunities for meaningful external engagement and advocacy
- Translate Chainlink’s technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives
- Represent Chainlink effectively in customer and partner engagements, including senior-level conversations and external-facing activities
- Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite competing priorities and changing requirements
- Drive Strategic Customer Storytelling: Architect multi-channel marketing campaigns that turn technical milestones into high-visibility customer advocacy assets, case studies, and thought leadership
- Elevate Co-Marketing Programs: Design and execute repeatable, high-impact co-marketing frameworks alongside key strategic partners and customer marketing leadership
- Bridge Technical Value & Market Messaging: Translate Chainlink’s underlying infrastructure and complex product integrations into crisp, creative messaging that highlights business value and technical superiority
- Measure & Scale Program Impact: Introduce structure, data-driven frameworks, and performance metrics to track how customer marketing directly contributes to brand perception, pipeline velocity, expansion, and retention
- Champion Creative Execution: Introduce fresh, engaging formats, from interactive launch campaigns and video spotlights to joint event activations, moving beyond standard marketing announcements
- Align Cross-Functional Strategy: Serve as the strategic bridge between Product Marketing, Sales/Account Management, comms, and external partners to drive alignment on shared Go-To-Market (GTM) goals
Skills
- Serve as the primary marketing point of contact for a portfolio of strategic protocol & blockchain partners
- Build trusted relationships with customers and partners that create opportunities for meaningful external engagement and advocacy
- Translate Chainlink's technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives
- Represent Chainlink effectively in customer and partner engagements, including senior-level conversations and external-facing activities
- Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite competing priorities and changing requirements
- 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic GTM roles within enterprise tech, SaaS, or Web3
- Proven ability to turn complex technical architectures into compelling, audience-centric marketing campaigns and stories
- Demonstrated success leading integrated marketing campaigns from concept and creative briefing through execution, promotion, and post-launch analysis
- Exceptional written and verbal communication skills, with a track record of presenting to and influencing senior stakeholders, enterprise clients, and technical leaders
- Strong baseline understanding of Web3, blockchain infrastructure, and Chainlink's ecosystem, paired with the professional marketing acumen to communicate value to both crypto-native teams and traditional financial institutions
- Rigorous organizational ability to manage complex launch calendars, cross-functional dependencies, and enterprise-grade sign-off processes
Benefits
- Remote-first organization; employment eligibility is contingent upon residing in an approved hiring jurisdiction. Team members may work outside their primary country of legal residence for a maximum of 90 days per calendar year. Unless otherwise stated for a specific role, working hours must overlap with Eastern Time (ET).
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