Note: The job is a remote job and is open to candidates in USA. Travel With Lani is seeking outgoing individuals to work remotely as Customer Experience Consultants. The role involves coordinating customized vacation and corporate travel arrangements, communicating with clients, resolving travel-related issues, and maintaining current knowledge of destinations and travel products through training.
Responsibilities
- Research, create, and coordinate customized itineraries for clients
- Review client preferences and budgets to design tailored travel plans
- Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events
- Communicate with clients before and after travel to ensure satisfaction
- Assist with issues that may arise before, during, or after travel
- Complete ongoing training and certifications within the industry
- Attend webinars and supplier trainings to stay current on destinations and products
- Remain informed on changes within the travel and tourism industry
Skills
- Strong communication skills
- Reliable internet access and a computer (recommended) or smartphone
- Personal travel experience is a plus
- Hospitality, customer service, or sales experience is helpful but not required
Benefits
- Full training provided
- Flexible schedule (full-time or part-time options)
- Work from home
- Access to travel industry discounts
Company Overview