We are seeking motivated, organized, and service-oriented individuals to help clients plan memorable cruises and vacation experiences. The Remote Cruise and Vacation Coordinator assists clients with researching destinations, comparing available options, coordinating reservations, and managing important details.
This opportunity is ideal for someone who enjoys helping people, learning about destinations, and working independently. Previous travel industry experience is not required. Training and ongoing educational resources are provided.
Responsibilities
Consult with clients to identify their preferred destinations, travel dates, interests, and budgets.
Research cruise lines, ships, resorts, hotels, vacation packages, transportation, and activities.
Compare available options and prepare organized recommendations.
Explain general amenities, package inclusions, stateroom or room categories, and reservation policies.
Assist clients with completing reservations and reviewing confirmation details.
Verify traveler names, dates, and other important information for accuracy.
Track deposits, final payment deadlines, and documentation requirements.
Provide clients with preparation reminders and relevant destination information.
Communicate applicable reservation or itinerary changes promptly.
Maintain accurate and confidential client records.
Follow up with clients before and after their vacations.
Complete required training and participate in continued education.
Build client relationships through networking, referrals, personal marketing, and repeat business.
Requirements
Must be at least 18 years old.
Must currently reside in the United States or Mexico.
Reliable internet access and a computer or compatible device are required.
Strong written and verbal communication skills.
Excellent organization and attention to detail.
Ability to manage deadlines and follow up consistently.
Comfortable conducting online research and learning new systems.
Self-motivated and capable of working independently.
Willingness to complete required training.
Customer service, hospitality, administrative, sales, or planning experience is helpful but not required.
What We Offer
Flexible remote scheduling.
Training suitable for beginners.
Ongoing support and professional development.
Access to online planning tools and industry resources.
Opportunities to expand cruise and destination knowledge.
Ability to work part-time or full-time based on availability.
Opportunities to build repeat business and long-term client relationships.