Note: The job is a remote job and is open to candidates in USA. Curvion Blue is a RevOps and sales augmentation agency that builds and deploys AI-driven revenue engines and selling systems for growing companies. The CRM Operations Lead will strengthen and scale CRM infrastructure through HubSpot configuration, data integrity, system optimization, deployment, auditing, documentation, and operational enablement. The role partners with RevOps, sales leadership, data, and other stakeholders to improve pipeline management, reporting accuracy, sales productivity, and revenue visibility.
Responsibilities
- Configure, maintain, and continuously optimize HubSpot workflows, pipelines, properties, automations, views, and other CRM functionality
- Audit existing CRM environments and identify opportunities to improve structure, usability, efficiency, and performance
- Troubleshoot CRM issues and identify root causes rather than relying on temporary fixes
- Evaluate existing processes and recommend opportunities for automation and system improvement
- Support CRM setup and deployment for new Curvion Blue client accounts
- Help configure CRM environments to support each client's sales motion and operational requirements
- Coordinate CRM integrations with dialers, scheduling platforms, reporting tools, and other sales technology
- Ensure new environments follow established configuration and data standards
- Maintain strong CRM data integrity and establish standards for accurate, consistent data entry
- Audit CRM data and system usage to identify gaps, inconsistencies, and process breakdowns
- Partner with the data team to ensure CRM configuration supports reporting, analytics, and downstream data pipelines
- Help establish and maintain CRM governance standards as the organization scales
- Create and maintain CRM documentation, SOPs, workflows, playbooks, and process guides
- Help translate complex CRM processes into clear, usable resources for sales and operations teams
- Support onboarding for new sales hires and account teams to ensure CRM adoption and process alignment
- Provide guidance on CRM best practices and help teams troubleshoot system challenges
- Partner with RevOps and sales leadership on forecasting, reporting, pipeline management, and operational initiatives
- Identify CRM-related bottlenecks that impact sales productivity or revenue visibility
- Support CRM projects tied to quarterly priorities and broader company initiatives
- Contribute ideas and recommendations that improve the scalability and effectiveness of Curvion Blue's revenue infrastructure
Skills
- You've designed, configured, optimized, or administered HubSpot or another CRM at a meaningful level
- You've worked with CRM environments supporting multiple teams, business units, or organizations
- You enjoy improving and scaling existing systems, not just building from scratch
- You've supported CRM deployments, migrations, or implementations, including integrations with dialers, schedulers, reporting tools, or other sales technology
- You naturally look for ways to automate repetitive processes and eliminate operational friction
- You care deeply about data integrity, reporting accuracy, and system governance
- You're comfortable auditing CRM environments and identifying gaps in structure, usage, configuration, or performance
- You can translate business requirements into practical CRM solutions
- You can balance strategic thinking with hands-on execution
- You enjoy creating documentation, SOPs, playbooks, and processes that make systems easier to use and scale
- You enjoy working cross-functionally with RevOps, sales, data, and leadership
- You're energized by scalability, standardization, and continuous improvement
Benefits
- Bonus opportunities
- Remote work
Company Overview