Note: The job is a remote job and is open to candidates in USA. Huckleberry builds products and experiences that help families unlock everyday magic, using pediatric expertise, data science, AI, and behavioral science. The Creative Operations Manager will manage creative production workflows, intake, timelines, priorities, assets, and stakeholder communication while coordinating brand-related web tickets across creative, Dev, and Growth teams.
Responsibilities
- Own and manage the Creative Production Asana board, keeping it accurate and up to date as the single source of truth for in-flight production work
- Manage request intake, ensuring new requests are scoped and assigned appropriately
- Set deadlines, timelines, and workbacks for creative production deliverables
- Align on priorities with the creative team, balancing bandwidth against incoming demand
- Provide regular status updates and gather stakeholder feedback throughout the production workflow
- Manage creative assets in Google Drive, keeping files organized and easy to find
- Run a recurring weekly sync to review status, surface blockers, and align on priorities with the creative team
- Own and manage Brand Web tickets via the Web-Brand JIRA board
- Serve as the point of contact between Dev and Growth on brand web requests
- Align priorities cross-functionally across Dev, Growth, and the creative team
- Communicate status updates to stakeholders on open tickets and initiatives via Slack and JIRA
Skills
- 3+ years of experience in creative production, project management, or creative operations
- Background working directly with design or brand creative teams
- Comfort managing multiple workstreams and stakeholders at once without losing track of details
- Comfort managing multiple workstreams and stakeholders at once without losing track of details
- Comfortable managing files in Google Drive/Workspace
- Strong communication skills
- A proactive, organized approach to setting timelines and holding people accountable to them
- Ideally in-house or at an agency
- Asana preferred
- JIRA experience a plus for the Web-Brand ticket workflow
- Working knowledge of design tools (Figma, Adobe Creative Suite)
- Experience coordinating web/brand-related development tickets
- Basic understanding of web development workflows/terminology
Benefits
- Remote work arrangement
Company Overview