Note: The job is a remote job and is open to candidates in USA. Brist Mfg is a creative agency and OEM apparel manufacturer that provides customized merchandise and related logistics services. The Corporate Account Manager will grow and retain customer accounts, generate new sales opportunities, manage sales cycles, and strengthen client relationships through account strategy, customer engagement, and performance tracking.
Responsibilities
- It’s all about high levels of sales engagement and activity: introducing new products and relatable trends to customers through the use of catalogs and development of line sheets, portfolios, curate interest in Brist Mfg. custom made easy and full-custom apparel and merchandise
- Be a hunter, continue to evolve new customer prospects. Create new account and customer relationships that will drive revenue and ensure monthly goals and sales targets are met and/or exceeded
- Be accountable, take ownership in driving reporting tools, goal setting and course correcting in regular meetings with the sales manager
- Provide exceptional customer service, facilitate customer requests, manage sales orders
- Utilize BI data and reporting to regularly leverage sales opportunities
- Collaborate with design and supply chain staff, POD contributors, along with other Brist subject matter experts, accurately represent customer requirements and translate electronic images to ensure pre-production customer approvals, communicate production limitations
- Ensure tech packs, sales orders and shipping expectations are accurate and approved by the customer
- Manage a fast-paced workload while providing clear communication to your customers and teammates
- Utilize best practices in sales techniques that grow and retain customers, producing year over year growth and increases in perceived customer value
- Deliver clear and concise customer communication, even when you need to have difficult and challenging conversations
- Develop and onboard accounts, maintain account information using the CRM
- Own your sales performance, course-correct when necessary, be highly accountable
- Plan and execute customer focused presentations, strategies, quotations, and product reviews
- Accurately forecast, analyze and track account performance to identify sales opportunities
- Execute vendor manual requirements with attention to detail
- Be highly responsive & assist with urgent requests or issue escalations in a timely manner
- Generate sales opportunities, manage sales cycles through successful close of business
- Implement a mindset of continuous improvement, create efficiencies and reduce waste and over processing, create SOP’s
- Foster and cement customer relationships through planned travel, curate meaningful agendas that produce results at in-person meetings
- Work applicable trade shows, arrange customer meetings, follow up on leads to drive new business opportunities
Skills
- Bachelor's Degree in Related Field
- Minimum 4 years industry sales and key account experience with a demonstrated track record of success as an account development expert
- Excellent communication, negotiation, and analytical skills
- Ability to develop high quality relationships based on trust and integrity
- Ability to effectively prioritize
- High attention to detail
- CRM and Google Suite experience
- Adobe Illustrator proficiency
- Strong work ethic and ability to work remotely
- Positive attitude with an emphasis on solutions
- Trustworthy and accountable
- Flexibility, willingness to adapt quickly to change
- Motivated to send it everyday
- Ability to effectively collaborate in a team
Benefits
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401k retirement plan with company match.
- Hands on training with opportunities for career growth and professional development.
- Remote work option.
Company Overview