Note: The job is a remote job and is open to candidates in USA. Clean Power Alliance is a locally operated nonprofit electricity provider serving communities across Southern California with clean renewable energy. The Coordinator, Communications and Marketing supports communications operations, events, outreach programs, customer communications, contracts, and public relations opportunities, including leading outreach and data analysis for the Green Leader program.
Responsibilities
- Communications Coordination: Coordinate operational tasks as assigned including but not limited to meetings and calendar coordination, ordering, tracking, and storing promotional inventory, and updating and managing databases and tools to ensure projects stay on schedule and documentation is current. Work with internal teams to ensure customer notices, fact sheets, reports and other key communications materials and content are accurately produced and delivered on time
- Event Planning and Coordination: Provide end-to-end event support including researching venues, coordinating event speakers and materials, event invitations and response tracking, event setup and teardown and post-event reporting and communications
- Program Coordination: Coordinate the outreach and enrollment process for customers in promotional programs including but not limited to CPA’s Green Leader program. This includes processing enrollments, documenting and improving processes, and working with key stakeholders to ensure timely completion of the enrollment steps. Communicate with customers to notify them of their program enrollment status and provide, where applicable, ongoing messaging about their participation. Lead outreach to customers, collaborate with stakeholders, track and analyze program data to determine best outreach approaches, research and implement marketing and promotional tactics. Responsible for performance monitoring evaluation of the Green Leader program through collaboration with internal departments to ensure consistency and accuracy of data reporting. Maintain program documentation and outreach materials
- Project and Contracts Coordination: Responsible for coordinating the development and distribution process of customer notices in conjunction with internal teams, updating various pieces of communications collateral, translation coordination, fact-checking and reviewing materials for accuracy. Serve as contracts liaison by tracking timelines and assisting in drafting contract content such as scope of work and timelines for deliverables. Responsible for coordinating with internal departments to develop, enhance, and document processes to update or renew contracts
- Administrative & Process Documentation: Organize files, prepare and disseminate correspondence, and assist with document preparation. Help track timelines and support the coordination of stakeholder and customer communications schedules under direction from team members. Review project scopes to ensure they are clear and consistent and highlight any inconsistencies. Responsible for maintaining the Communications and Marketing team’s operational procedures and records by creating, updating, and distributing clear processes to ensure compliance
- Operational Coordination: Responsible for coordinating day-to-day tasks for the Communications and Marketing team, ensuring smooth workflow and communications between stakeholders to meet deadlines and achieve goals within the department. Responsible for coordinating interactions with internal and external stakeholders
- Research, and Coordinate PR Opportunities: Under the guidance of Communications and Marketing team leadership, research and coordinate opportunities for CPA visibility including but not limited to award entries, events, and paid media placements
- Perform other duties as assigned
Skills
- * Highly proficient with Microsoft Office Suite, particularly PowerPoint, and advanced knowledge of Excel
- * Ability to act with integrity, professionalism, and confidentiality
- * Ability to fully own tasks and processes with minimal oversight
- * Ability to handle multiple priorities to meet deadlines and escalate key issues
- * Excellent organizational, scheduling, and time management skills
- * Attention to detail and accuracy
- * Ability to work independently on larger, moderately complex projects/assignments
- * Proficient with data visualization tools, or related software (i.e. Tableau)
- * Demonstrate good judgment and integrity
- * High attention to detail with strong organizational skills
- * Communicate effectively, orally, and in writing; and the ability to translate complex technical information into non-technical language
- * Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment
- * Work well on diverse teams and be highly collaborative
- * Must be able to work at a desk and on a computer for prolonged periods
- * Candidates must have a bachelor's degree
- * Minimum of 2-4 years relevant experience in communications, administration, or project management
- * Experience in an organization's communications environment
- The Hybrid option requires attendance in our Downtown Los Angeles office on a full-time basis 2- 3 days per week on days determined by CPA, with work location on the remaining days either in office or remote
- The Remote option requires you to be available to attend full-time in office days and/or field events within Los Angeles and Ventura Counties in accordance with the needs of the company that may start as early as 8:30am at least 2 days per week
- The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event
- All staff are required to work during CPA's office hours Monday-Friday 8:30am-5:30pm PST
- * Utilize approved technology and AI tools, as appropriate, to improve efficiency, streamline work processes, and support effective job performance in accordance with CPA guidelines (preferred)
- * Administrative experience with large teams/departments preferred
Benefits
- Health care
- A 401(k)-like match program
- Paid vacation
- Sick leave
- Hybrid or Remote options
- The Hybrid option includes a transportation allowance.
- The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event.
Company Overview