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About careerpulse – Pioneering the Future of Remote Automation
careerpulse is a global leader in intelligent fulfillment solutions, delivering cutting‑edge technology that powers the world’s most demanding supply‑chain operations. With a relentless focus on customer obsession, innovation, and operational excellence, careerpulse empowers a diverse network of partners to move goods faster, smarter, and more sustainably. Our remote workforce is a cornerstone of this success, enabling us to attract top talent from anywhere while maintaining the highest standards of safety, reliability, and performance. If you are driven, detail‑oriented, and eager to launch a career in control systems engineering without prior experience, careerpulse offers a unique entry point into a thriving industry.
Position Overview
We are seeking a Remote Control Systems Engineer Manager to join our North America Customer Satisfaction teams. This full‑time, remote role offers a competitive hourly rate of $28 and immediate start dates. You will be the first line of technical support for a variety of material handling equipment (MHE) and automation systems, ensuring optimal uptime, reliability, and continuous improvement across our fulfillment centers.
Key Responsibilities
- Lead and coordinate work activities for Control Systems Engineers and Leads to meet performance targets and service level agreements.
- Collaborate closely with Facility Operations, Project Engineering, FC Startup, Reverse Logistics, and Safety teams to streamline MHE system enhancements and project execution.
- Maintain, troubleshoot, and program control hardware including PLCs, PC controllers, and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, and Servo Drives.
- Diagnose MHE issues, partner with maintenance crews, and provide detailed analysis across all operational shifts.
- Serve as Tier‑1 escalation support for control system specialists, both on‑site and remotely, resolving hardware and software faults promptly.
- Escalate critical downtime situations to vendors or central command, ensuring rapid restoration of equipment functionality.
- Mentor and guide Control System Technicians (CST) and Control System Leads (CSL) within assigned facilities, fostering a culture of continuous learning.
- Participate in Root Cause Analysis (RCA) and Incident Review processes, implementing corrective actions and preventive measures.
- Apply subject‑matter expertise in electrical and control systems to expand facility utilization of automation technologies.
- Conduct, analyze, and report on facility system performance metrics, identifying opportunities for efficiency gains.
- Partner with equipment vendors and parts suppliers to design and commission new technology installations, acting as the technical advisor for capital projects.
- Utilize facility network support tools for troubleshooting and provide peer assistance as needed.
- Communicate technical issues and project timelines effectively with facility leadership, operations, and support teams.
- Assist with competency assessments for specialized roles within facility maintenance groups.
- Adapt to flexible responsibilities that may arise from leadership or cross‑functional initiatives.
- Participate in AE (Automation Engineer) conference calls and coordinate with the AE focus group to fulfill all required tasks.
Essential Qualifications
- Associate degree or higher in Electrical Engineering, Mechanical Engineering, Controls Technology, or a related field.
- Minimum of 2 years of hands‑on experience with industrial automation, preferably within a high‑throughput fulfillment environment.
- Demonstrated ability to work flexible schedules, including weekends, evenings, and holidays, to support 24/7 operations.
- Strong analytical mindset with the capacity to troubleshoot complex control system issues both locally and remotely.
- Excellent written and verbal communication skills, enabling clear interaction with cross‑functional teams and external vendors.
Preferred (Nice‑to‑Have) Skills & Experience
- Experience with electrical theory, mechanical design, and control components such as robotic equipment.
- Proficiency in programming, maintaining, and troubleshooting HMI and control network devices.
- Hands‑on experience with engine controls, including starters, Variable Frequency Drives (VFDs), DC drives, and related power electronics.
- Knowledge of high‑voltage systems (e.g., 480 V three‑phase, 110 VAC, 24 VDC) and associated safety protocols.
- Ability to read, modify, and create mechanical and electrical schematics.
- Familiarity with SCADA platforms, KPI tracking, and data‑driven performance monitoring.
- Programming expertise in RSLogix 5000, FactoryTalk View, or comparable PLC development environments.
- Experience with advanced robotics work cells and their associated control architectures.
- Leadership experience in a technical setting, with the ability to influence stakeholders at all organizational levels.
Core Competencies for Success
- Problem‑Solving: Quickly isolate root causes and implement effective solutions under pressure.
- Collaboration: Build strong relationships across operations, engineering, safety, and vendor teams.
- Adaptability: Thrive in a dynamic environment where priorities shift rapidly.
- Technical Curiosity: Stay current with emerging automation technologies and industry best practices.
- Customer Focus: Prioritize the impact of your work on internal and external customers.
Career Growth & Learning Opportunities
careerpulse invests heavily in the professional development of its remote workforce. As a Control Systems Engineer Manager, you will have access to:
- Structured mentorship programs pairing you with senior automation engineers.
- Online training libraries covering PLC programming, advanced robotics, and industrial networking.
- Certification sponsorships for industry‑recognized credentials such as ISA Certified Automation Professional (CAP) or Rockwell Automation certifications.
- Clear promotion pathways leading to senior engineering, program management, or regional technical leadership roles.
- Opportunities to work on high‑visibility capital projects that directly influence careerpulse’s strategic roadmap.
Work Environment & Culture at careerpulse
Our remote teams operate within a culture of trust, autonomy, and continuous improvement. Key cultural pillars include:
- Customer Obsession: Every decision is guided by the goal of delivering unparalleled value to our partners.
- Invent and Simplify: We encourage innovative thinking and the simplification of complex processes.
- Earn Trust: Transparency, integrity, and accountability are non‑negotiable.
- Learn and Be Curious: Ongoing learning is celebrated, and curiosity drives our technology roadmap.
- Diversity & Inclusion: A diverse workforce fuels creativity and better problem‑solving.
Even though you will be working from home, careerpulse ensures you feel connected through regular virtual town halls, team‑building events, and a robust internal communication platform that keeps you in the loop on company milestones and initiatives.
Compensation, Perks & Benefits
careerpulse offers a competitive hourly wage of $28, complemented by a comprehensive benefits package that includes:
- Health, dental, and vision insurance with multiple plan options.
- 401(k) retirement savings plan with company match.
- Paid time off (PTO) and paid holidays to support work‑life balance.
- Employee assistance program (EAP) for mental health and wellness resources.
- Home office stipend to help you set up an ergonomic and productive workspace.
- Continuous learning budget for courses, certifications, and conferences.
- Performance‑based bonuses and recognition programs.
How to Apply
If you are ready to launch a rewarding career in automation, make a tangible impact on a global leader, and grow within a supportive remote environment, we want to hear from you. Click the link below to submit your application and begin your journey with careerpulse.
Apply Now – Join careerpulse Today!
Closing Statement
careerpulse is committed to building a workforce that reflects the communities we serve. We welcome applicants of all backgrounds and experiences. Take the first step toward a dynamic, future‑focused role—apply today and become part of a team that’s redefining the standards of remote automation excellence.
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