Note: The job is a remote job and is open to candidates in USA. Galvanize Therapeutics is seeking a Contracts Administrator to serve as the initial point of contact for contract requests and certain compliance functions. The role manages contract systems and documents, drafts and negotiates agreements, and coordinates with customers and internal teams on contract extensions, renewals, and compliance.
Responsibilities
- Respond to a high volume of daily contract-related inquiries within department-established response time
- Manage contract management systems and procedures, including educating/training internal customers, and maintaining contract entitlements in the ERP, CRM, and Agreement Management software
- Draft agreements, review customer redlines, and coordinate cross-functionally with Legal, Finance, Operations, and other stakeholders to redline agreements
- Partner with Sales to negotiate agreements directly with customers via email or on video calls
- Drive extension or renewal of contracts; partner with Customer Service and Sales to ensure customer adherence to contract and Galvanize adherence to contract entitlements
- Update CLM, CRM, and ERP systems with contract data and retain related documents, assist the Vice President of Legal, and delegates with retrieving contract documents as needed
Skills
- Bachelor's Degree BA/BS in a related degree or equivalent years of education and experience
- At least 5 years' experience as a contract administrator, with at least 3 years working directly with external clients
- At least 2 years' experience in customer service, with a demonstrated knowledge of quote-to-cash processes and ability to communicate with customers effectively and with empathy
- Expert-level MS Office skills in MS Word and Outlook
- Intermediate level in Excel and PowerPoint
- Experience in contract lifecycle management (CLM), customer relationship management (CRM), and environment resource planning (ERP) systems
- Experience at a pharmaceutical/biotechnology/medical device organization
- Knowledge of corporate compliance issues confronting the medical device industry
- Knowledge of and familiarity with the legal and regulatory framework affecting the medical device industry; including, but not limited to, sales and marketing fraud and abuse issues, OIG and other industry guidance documents, and FDA regulations on the promotion of marketed products
- Experience with Salesforce.com, NetSuite, and DocuSign IAM
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability protection
- 401(k)
- Flexible paid time off
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