Note: The job is a remote job and is open to candidates in USA. NGL Insurance Company is an independent life insurance company serving policyholders and partners through innovative insurance products. The Contract Administrator processes producer contracts, maintains commission-related hierarchies, performs background and license checks, and coordinates with internal teams and legal partners to meet state appointment requirements.
Responsibilities
- Enter producer data into multiple NGL systems for all lines of business + Complete an average of 40 new contracts a week while maintaining a 5 business day turnaround time on contracts + Appointments + EFT + Hierarchy(ies) + Addresses + Reserve information + Marketer special handling requests
- Utilize workflow to review contracting paperwork for completeness + Proper contracting forms and signatures + Hierarchy and commission requests + Proper state license + Marketer special handling requests + State specific requirements
- Process backgrounds and state appointments + Utilize current online programs + Utilize established processes + Administration of approval processes, as needed
- Utilize workflow to research and update expired license(s) + Research license with the appropriate department of insurance + Update administration system + Add supporting documents to the producer’s file
- Communicate with Marketing Partners and other business units on contracting issues + Respond to emails and phone calls within acceptable timeframes + Product approvals + Commission approvals + Crossover agents
Skills
- • Organized with a high level of accuracy and attention to detail
- • Professional verbal and written communication skills
- • Ability to relate to customers and team members
- • Accurate typing skills
- • Computer skills with the ability to utilize Microsoft Excel, Word and Outlook
- • Must be self-motivating with the ability to problem solve and initiate improvements as needed
- • Manage multiple tasks, work under tight deadlines and adjust schedules as needed in order to meet stated service goals and priorities
- * Minimum: High School or GED
- * A minimum of one year of office experience preferred
- * A minimum of one year of customer service experience preferred
- * Prior insurance experience a plus
Benefits
- Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities.
- Flexible work environment where employees can work fully remote, hybrid or onsite at our Madison, Wis. office.
- Virtual working arrangements in certain states outside of WI.
- 20 days of Paid Time Off growing to 25 days after 5 years
- 11 Paid Holidays (10 company holidays and 1 personal holiday of your choice)
- Health care, dental and vision plans
- Up to $1,500 (Family) or $1,000 (Single) annually towards a Health Savings Account
- Annual bonus based on company performance
- Paid Parental Leave
- 401(k) match up to 9%
- Paid Sabbatical after 8 years
- Paid Volunteer Time
- Education Assistance Program
- Employee Recognition Program
Company Overview