Note: The job is a remote job and is open to candidates in USA. Cencora is hiring a Contract Administration & Data Analytics Analyst to support American Health Packaging and BluePoint Labs. The role manages contract lifecycle activities, analyzes business data, and leads process improvement and automation initiatives to improve operational performance, compliance, and customer satisfaction.
Responsibilities
- Independently manages portfolio activities for American Health Packaging and BluePoint Labs product lines
- Identify, implement and communicate customer contract Add/Change/Delete activities
- Actively manages multiple customer contracts including understanding contract terms, interface with Sales Managers to resolve any contract discrepancies or issues and ensuring compliance with contract terms and obligations
- Maintain contract documentation and ensure accuracy across internal systems
- Serve as a point of contact for Sales, Legal, Finance, Operations, and customers regarding contract-related inquiries
- Conduct periodic contract audits and identify opportunities for process enhancements and risk mitigation
- Develop and maintain standard operating procedures (SOPs), work instructions, and process documentation
- Supports standardized reporting functions
- Analyze operational, financial, customer, and portfolio performance data to identify trends and business opportunities
- Aid in the development and maintenance of dashboards and reports using business intelligence tools
- Perform ad hoc analyses related to pricing, customer contracts, product portfolios, and business performance
- Partner with stakeholders and BIA to define reporting requirements and analytical solutions
- Validate data quality and implement controls to improve accuracy and reliability
- Apply AI tools and technologies to improve contract management, document review, data extraction, and reporting processes
- Identify, evaluate, and implement automation opportunities across contract administration processes
- Identify workflow inefficiencies and implement process improvements to increase productivity and reduce cycle times
- Partner with IT and business teams to implement automation tools and digital solutions
- Drive change management efforts and support user adoption of new processes and technologies
- Partner with BIA to facilitate cross-functional projects focused on operational excellence and customer experience improvements
- Standardize best practices across business functions and promote a culture of continuous improvement
Skills
- Bachelor's degree in Business Administration, Finance, Analytics, Supply Chain, Operations Management, or related field
- 2+ years experience in contract administration, business operations, business analytics, or process improvement
- Experience with PowerBI, Alteryx, Databricks, Dataiku, Business Objects, or other BI platforms
- Advanced Microsoft Excel skills required
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving capabilities
- SQL knowledge is recommended
- SAP, SalesForce, and IQVIA knowledge is beneficial
- Experience in healthcare, pharmaceutical, distribution, manufacturing, or regulated industries
- Hands-on experience with automation, AI-enabled solutions, or continuous improvement methods
Benefits
- Medical, dental, and vision care.
- A comprehensive suite of benefits focused on physical, emotional, financial, and social wellness.
- Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
- Training programs and professional development resources.
- Opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.
- Remote work; required to be in the Eastern Time Zone.
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