Note: The job is a remote job and is open to candidates in USA. Shutterfly creates personalized products and helps customers capture and express life experiences through its family of brands. The Content Production Designer will produce, author, and enable digital design content for web and mobile products, translating creative designs into customer personalization experiences. The role also involves asset validation, troubleshooting, quality assurance, and process optimization across Shutterfly’s platforms.
Responsibilities
- Thoroughly dismantle and revise design files delivered from multiple internal and external design teams
- Support launch of new SKUs by processing design files through a content authoring and product enablement platform
- Responsible for the execution of end to end customer experience, translating complex interactions between technology and the Shutterfly customer
- Investigate defects in assets by trouble-shooting using various platform tools
- Analyze and communicate challenges or improvements as an integral member of the team to increase efficiency
- Utilize task metrics to identify areas of opportunity to help support process changes
Skills
- Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign and Acrobat)
- Experienced knowledge of Excel
- Ability to work on Mac & Windows based machines
- Exceptional organizational and interpersonal skills, and proactive can-do attitude
- Fast learner, attention to detail, results driven, and always looking to automate and optimize tasks
- Ability to prioritize workloads and manage multiple competing projects/priorities
- Strong communication skills, flexibility to change directional priorities on the fly
- Ability to work in fast-paced, dynamic work environment
- Bachelor's degree required
- Design experience preferred
- Familiarity with programming and xml for debugging asset issues helpful but not required
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