Note: The job is a remote job and is open to candidates in USA. Innodata is a global data engineering company that provides data, evaluation frameworks, and human expertise for responsible artificial intelligence development. The Content Moderator will review public social media content across text and multimedia formats, apply detailed classification taxonomies, identify branded content signals, and escalate content that cannot be accurately assessed.
Responsibilities
- Review individual social media posts in their entirety, including captions, images, carousels, video, overlaid text, emojis, hashtags, logos, packaging, and spoken content
- Watch/Review videos according to the prescribed sampling protocol
- Apply detailed classification taxonomies covering potentially problematic content, including mature themes, body-focused content, suffering and distress, risky behavior, violence, social aggression, and other defined categories
- Identify signals associated with suspected branded content
- Complete reviewability checks and use the appropriate rejection or escalation path when content cannot be accurately assessed
- Apply multi-select labeling rules precisely, including rules governing mutually exclusive or non-combinable labels
- Distinguish between similar concepts based on the written specification rather than personal interpretation or assumptions
Skills
- * Bachelor's degree
- * Previous experience in content annotation, content moderation, data labeling, measurement, research labeling, integrity operations, ads review, or ML training-data programs
- * Experience evaluating or analyzing LLM outputs, including model reasoning or failure modes
- * Excellent critical-thinking and judgment skills, particularly when content falls into ambiguous or borderline categories
- * Strong attention to detail across both text and multimedia content
- * Ability to distinguish meaningful contextual signals from superficial indicators—for example, understanding that a visual element may need to be both sufficiently visible **and** a focus of the content to meet a particular classification
- * Ability to recognize commercial intent without assuming that a tag, logo, mention, or positive statement alone constitutes branded content.
- * Comfort working with ambiguous, sensitive, graphic, and distressing material
Company Overview
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