Note: The job is a remote job and is open to candidates in USA. VitalSource Technologies, LLC delivers digital content across the higher education ecosystem, supporting learning experiences and affordable access to educational materials. The Content Librarian will maintain and optimize the global course materials catalog by researching content, managing metadata, identifying gaps, analyzing data, and collaborating cross-functionally to improve catalog accuracy, discoverability, and workflows.
Responsibilities
- Research requested course materials, ensuring each item is accurately identified and routed for action
- Run established daily workflows to ensure course materials are appropriately actioned and routed, and that availability is determined for the requesting customer
- Identify content gaps and new Publishers to sign in support of course adoption requests
- Analyze catalog records and ensure metadata for each item is complete, accurate, and discoverable across all systems, channels, and users
- Identify metadata gaps and collaborate with Sales, Customer Success, and Inventory teams to resolve them
- Propose and collaborate on initiatives that strengthen our catalog or make our workflows more efficient
- Partner with Product teams to escalate projects needed to support global catalog optimization
- Maintain compliance with all company policies and procedures
- Perform related duties as assigned by supervisor
Skills
- Bachelor's degree or advanced degree in library science, business analysis, information studies, or a related field
- 3+ years of related work experience
- Advanced knowledge of Microsoft Excel
- Prior experience using business intelligence tools and dashboards, such as Metabase and Looker
- Ability to travel up to approximately 25%, based on business needs
- Ability to exercise effective judgment, sensitivity, and creativity in response to changing needs and situations
- Ability to work independently in a fast-paced, time-critical environment
- Ability to manage time effectively and prioritize responsibilities
- Ability to execute and capitalize on opportunities during peak course start periods
- Strong interpersonal and written/oral communication skills
- Ability to work cross-functionally and collaborate with stakeholders across multiple teams and levels of the organization
- Ability to manipulate and analyze large data sets to distill actionable insights
- Ability to summarize large amounts of data and findings in a concise, clear format
- Aptitude and interest in learning new tools and technologies, including AI-powered platforms
- Ability to apply new knowledge, technology, and procedure to job responsibilities
- Knowledge of the product development process, using tools such as Atlassian Confluence and JIRA
- Aptitude and interest in learning and using various web-based and/or proprietary computer applications, including but not limited to Salesforce, Slack, and Zoom
Benefits
- A strong variable component
- Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
- 401K match up to 5%.
- 12 weeks of paid parental leave.
- Tuition reimbursement program.
- Start at 4 weeks’ vacation, 12 sick days, 11 company holidays, and 3 personal days.
- Flexible work schedules and remote capabilities (by team)
- Opportunities for fitness challenges and rewards.
Company Overview