Note: The job is a remote job and is open to candidates in USA. Springboard provides online career education with human support to help learners change or advance their careers. The Content Development Manager owns end-to-end instructional content creation across AI, technology, and healthcare programs, collaborating with subject matter experts and internal teams to deliver high-quality learning experiences.
Responsibilities
- Own the full lifecycle of course content development across multiple modalities. We’re looking for someone who has a wide range of content development experience across written learning materials, instructional video, live sessions (eg., webinars), audio content, and beyond
- Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision
- Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools
- Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations
- Leverage AI tools to accelerate and enhance content development workflows
- Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines
- Maintain and continuously improve content quality standards across the team
Skills
- Minimum of 8 years of experience in learning design, content development, and/or course development, including at least 4 years designing learning experiences for adult learners
- Demonstrated end-to-end ownership of course creation — from concept through final production
- Experience designing learning experiences for a wide, general audience, and/or experience making technical concepts accessible and digestible
- Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc
- Exceptional writing, proofreading, and editing skills
- Proven ability to work with SMEs and instructors to sharpen and refine their material – and translate it into course elements
- An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs
- Ability to independently manage your own project timelines
- Demonstrated experience using AI tools to support content development
- A portfolio or examples of work you've built and are proud of
- Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content
- People management experience
Benefits
- Remote flexible role; can be based in California, Florida, Texas, Massachusetts, Arizona, New York, or Illinois
Company Overview