Note: The job is a remote job and is open to candidates in USA. Mindlance is recruiting for a junior Content Developer role supporting a confidential client’s HR content and knowledge strategy. The role focuses on migrating, creating, reviewing, and maintaining HR Knowledge Base and Intranet content while ensuring it is accurate, user-friendly, and compatible with AI tools. The position collaborates with HR stakeholders and content owners and supports ServiceNow content management.
Responsibilities
- Support the transfer of HR content between platforms to align to our content strategy and AI readiness strategy
- Collaborate with HR centers of excellence to review their content and provide feedback on their AI readiness
- Support maintenance of content in ServiceNow, including reviewing reports, informing content owners about the health of their content, and making updates where needed
- Create and review content in alignment with our knowledge roadmap and AI readiness strategy
- Implement knowledge management best practices
Skills
- Excellent written skills and English skills
- Collaboration and communication skills
- Experience in HR where they have worked directly with employees in any capacity
- Ability to consult experts to make content more user friendly
- Experience with content creation and review
- Basic office package or Google Suite knowledge
- Ability to self-manage and get work done
- Comfortable with documentation as that is the majority of what they are doing
- Spreadsheets skills
- Specific AI compliance rules knowledge
- HR background is preferable so they have a general idea of the topics they will be seeing
- Comfortable working remote, and may have previous experience
- Flexible in terms of seniority - seem graduate level doing well in this space so flexible as long as they can do the job
Benefits
- Remote work available to candidates in any US time zone, with East Coast preferred for collaboration.
- Flexible work hours, with employees expected to self-manage and complete their work.
- Training on ServiceNow provided.
Company Overview
Company H1B Sponsorship