Note: The job is a remote job and is open to candidates in USA. BCforward is a professional services and workforce management firm supporting business and technology strategies. The Content Coordinator will publish and quality-check Microsoft 365 content while developing scalable automation workflows, scripts, dashboards, and documentation to improve content operations.
Responsibilities
- Perform detailed quality assurance checks of Word, Excel, and PowerPoint templates before ingestion, checking metadata, accessibility, and adherence to publishing standards
- Publish and maintain content in our CMS, following established workflows and release requirements
- Support en-US and localized bulk-ingestion workflows and coordinate handoffs across content, design, and localization teams
- Maintain clear operational documentation, trackers, status updates, and audit trails for publishing activities
- Identify repetitive or error-prone content operations and translate them into recommendations for clear automation requirements and maintainable workflows
- Build, test, document, and maintain scripts and lightweight tools using Python, PowerShell, or similar scripting technologies
- Use GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or comparable AI-assisted development tools to accelerate solution development, troubleshooting, and documentation
- Consolidate existing scripts into simple, reliable end-to-end tools, including one-click workflows where possible
- Create dashboards or reporting solutions that provide visibility into publishing workstreams, throughput, quality, and blockers
- Develop clear process documentation, user guidance, and support materials so automated solutions can be adopted and maintained by the broader team
- Balance automation with appropriate human review, ensuring solutions improve efficiency without compromising content quality or publishing controls
Skills
- • Degrees or certifications required: Bachelor's degree in Content Automation, Computer Science, Engineering, Information Systems, or related field
- • 2-4 years of experience in digital content publishing, content operations, content management, production, or a related field
- • Strong expertise with Microsoft 365, particularly Word, Excel, and PowerPoint
- • Hands-on experience using a content management or publishing platform to prepare, publish, update, and maintain digital content
- • Strong understanding of content publishing lifecycles, including intake, metadata preparation, QA, localization, ingestion, release, and maintenance
- • Demonstrated experience automating workflows with Python, PowerShell, or another scripting language
- • Experience using GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or similar AI-assisted development tools to create scripts or automated solutions
- • Strong attention to detail and experience performing structured QA against defined requirements or checklists
- • Strong organizational skills and the ability to manage multiple publishing and automation priorities independently
- • Excellent written and verbal communication and collaboration skills, with the ability to build alignment across technical and non-technical teams, proactively surface risks and dependencies, and translate operational needs into clear strategic recommendations
- • Workflow Automation and Scripting — 2+ years: Hands-on experience building, testing, and maintaining solutions using Python, PowerShell, APIs, or similar technologies
- • Content Publishing and Operations — 2+ years: Experience with CMS platforms, content ingestion, metadata, and structured QA
- • Microsoft 365 — 2+ years: Strong practical expertise with Word, Excel, and PowerPoint
- • All applicants applying for positions in the United States must be legally authorized to work in the United States
- • Experience with APIs, Git-based workflows, command-line tools, Kusto, Excel automation, or dashboard and reporting solutions
- • Experience developing batch-processing tools, validation frameworks, or internal utilities for content or quality operations
- • Familiarity with generative AI, prompt-based workflows, or human-in-the-loop quality processes
Benefits
- Major medical
- HSA
- Dental
- Vision
- Employer-provided group life
- Voluntary life insurance
- Short-term disability
- Long-term disability
- 401k
- Remote work
Company Overview