Note: The job is a remote job and is open to candidates in USA. NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. The Consultant Engineer role is responsible for configuring, installing, troubleshooting and repairing technical solutions for customers, focusing on Juniper Networks solutions.
Responsibilities
- Design, deployment, configuration, troubleshooting and migration of Juniper Networks solutions, including knowledge of JunOS, Juniper Mist deployment methodologies, and advanced to expert knowledge of Juniper Route/Switch and Wireless Solutions
- Responsible for work assignments from Project Managers and/or technical leaders
- Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Juniper , Aruba, Cisco, Palo Alto , Meraki, Fortinet
- Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets
- Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice
- Attending seminars as requested by the Professional Services Management Team
- Travel: To Customer sites as needed. Access to a vehicle is required
- Interact with clients to resolve any issues before, during, or after service engagements
- After hours/weekend trouble escalations and scheduled work when needed
- Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners
- Acquire technical certifications per training plan
- Support presales with solution scoping
- Offering development, validating new solutions and creating technical runbooks
- Mentoring junior technical resources
- Other responsibilities as assigned
Skills
- 7+ years of experience that is directly related to the duties and responsibilities specified
- Architect experience with the ability to collect and develop business and technical requirements
- Highly flexible, self-directed and with ability to adapt in a rapidly changing environment
- Demonstrated verbal and written communication skills and the ability to multitask are essential
- Comfortable, poised, and affable with customers from end users to senior level executives
- Candidates must have strong interpersonal as well as analytical troubleshooting skills
- Ability to travel to client premises if needed
- Ability to work evenings and weekends as required during client cutovers
- Must be able to effectively work in a team environment
- Organizational skills and multitasking are required for independent work
- Excellent verbal and written communication skills
- Must have reliable transportation
- Must supply reliable cell phone
- Advanced to expert knowledge of Juniper: MIST, Switch. Security and Wireless Solutions necessary
- Bachelor's degree preferred
- At least one major vendor certification (JNCIP-ENT, JNCIE-ENT, JNCIP-MistAI, CCNP, CCIE, PCNSE, Aruba Professional or Expert)
Benefits
- Medical, dental, and vision plans
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- Income protection through disability and life insurance
- 401(k) with company match
- Unlimited PTO
- Paid company holidays
- Hybrid/remote work
- Paid bonding leave for eligible employees
- Employee discounts
- Access to our Employee Assistance Program (EAP)
- Accident, critical illness, long-term care, and hospital indemnity coverages
- Legal and identity theft protection
- Pet insurance
- Supplemental life insurances
- Referral bonuses
- Charitable donation matching
- Allowances for eligible roles
Company Overview
Company H1B Sponsorship