Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance's Personal Lines Auto Product team develops and delivers auto insurance solutions using data, analytics, and modernized pricing technology. The Consultant will build and scale monitoring and anomaly detection capabilities, analyze pricing program performance and large datasets, improve data quality, and provide actionable insights to cross-functional stakeholders.
Responsibilities
- Drive the development and scaling of continuous monitoring and anomaly detection capabilities to reduce programmatic risk across the Auto portfolio
- Improve data accuracy and early issue detection across rating programs, key business metrics, and Auto program results
- Build scalable monitoring processes, tools, dashboards, and analytical frameworks that support future-state portfolio monitoring and program-level analysis
- Reduce manual effort and response time through automation, improved reporting, and cross-functional coordination
- Support program-level monitoring for Personal Lines Auto pricing programs by analyzing key metrics, identifying emerging trends, and assessing whether results are performing as expected
- Query, manipulate, and analyze large datasets to investigate anomalies, identify root causes, and communicate actionable insights to technical and non-technical audiences
- Partner with teams across USDS, the Data Office, IT, Risk Analytics, Underwriting, State Management, and other business areas to identify issues, coordinate solutions, and improve monitoring effectiveness
- Provide timely updates and recommendations to stakeholders on monitoring results, data quality, program performance, and emerging risks
Skills
- Strong analytical, problem-solving, and decision-making skills, with the ability to identify patterns, investigate root causes, and develop practical recommendations
- Proficient in SQL, Power BI, Excel, PowerPoint, and Snowflake
- Experience building dashboards, reporting tools, analytical frameworks, and repeatable processes
- Ability to communicate complex analytical findings clearly and effectively to technical and non-technical audiences
- Strong planning, organizational, analytical, decision-making, and communication skills
- Prior experience in Personal Lines, auto insurance, pricing, product, or broader insurance analytics
- Experience with anomaly detection, continuous monitoring, data quality monitoring, automation, or early issue detection
- Experience partnering with data, technology, underwriting, risk analytics, state management, or product teams
- Familiarity with insurance rating programs, pricing implementations, or post-launch program evaluation
- This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH
- Otherwise, this role is remote
- Bachelor's degree in business, information management, economics, or other quantitative field
- Minimum 4 years, typically 6 years or more of relevant work experience
- Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills
- Highly developed communication and presentation skills
- In-depth knowledge of data concepts, strategies, and methodologies
- In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives
- Highly developed negotiation, facilitation and consensus building skills
- Experience with Python and GitHub preferred
- Familiarity with insurance rating programs, pricing implementations, or post-launch program evaluation preferred
- Master's degree preferred
Benefits
- Flexible Time Off Annual Accrual - days: 20
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through our Employee Resource Groups
- Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
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