Note: The job is a remote job and is open to candidates in USA. SVN International is a global commercial real estate franchisor seeking a highly organized Compliance & Operations Coordinator. The role supports system access administration, compliance documentation and regulatory tracking, Product Council fee program oversight, and departmental training coordination.
Responsibilities
- Manage the full lifecycle of user account administration, including provisioning and deactivation of system and email access for new and departing team members
- Maintain accurate documentation of all access changes to ensure strong internal controls and audit readiness
- Serve as the primary point of coordination for internal user access questions and account-related support requests
- Monitor and maintain access records to ensure alignment with internal policies and operational requirements
- Collect, verify, and track Certificates of Insurance (COIs) from vendors and partners to ensure compliance with internal risk and insurance requirements
- Maintain organized digital compliance records that support internal governance and external audit readiness
- Track regulatory deadlines and required documentation using internal compliance databases and spreadsheets
- Ensure compliance documentation is consistently updated and easily accessible for internal review
- Oversee the management of our Product Council fee program and work closely to ensure compliance and proper utilization of each Council’s allocated funds
- Manage the departmental training calendar, including coordinating session schedules and ensuring alignment with internal priorities
- Serve as the liaison between internal teams and facilitators to coordinate logistics, materials, and scheduling
- Prepare and organize training materials, presentations, and supporting resources for each session
- Coordinate training logistics including venue scheduling, technology setup, and facilitator support
Skills
- • Exceptional attention to detail and accuracy
- • Strong organizational and time-management skills
- • Ability to manage multiple tracking systems simultaneously
- • Clear and professional communication with internal and external stakeholders
- • A proactive mindset and willingness to improve processes over time
- • Associate's Degree required
- • Comfort learning and working within internal administrative or account management systems
- Bachelor's degree in Business, Administration, or a related field is a plus
- • Previous experience supporting administrative, compliance, operations, or coordination functions is beneficial but not required
Benefits
- Develop valuable skills in compliance, administration, and internal systems management
- Gain exposure to a broad range of internal processes
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