Note: The job is a remote job and is open to candidates in USA. Tilt is a remote-first company that is revolutionizing access to financial products through innovative technology. As a Compliance Analyst, you will ensure that the company's products and processes meet regulatory standards while collaborating across teams to enhance compliance functions and improve operations.
Responsibilities
- Dig into complaints to uncover patterns and systemic issues, transforming customer pain points into actionable insights that shape Tilt’s products and services
- Deliver trend analysis and clear, impactful recommendations to both frontline teams and Tilt’s leadership, driving continuous improvement across the company
- Craft thoughtful and accurate responses to regulatory complaints that reflect our commitment to transparency and trust
- Help maintain the UDAAP risk inventory, mapping Tilt's products and customer touchpoints to potential consumer-harm exposures and keeping risk ratings and ownership current as products evolve
- Review customer support and operational processes and test AI chatbot workflows for areas presenting UDAAP risk
- Conduct state-by-state regulatory research, beginning with EWA and disclosure laws, and maintain a periodic review cadence so Tilt stays ahead of a fast-moving state landscape
- Provide occasional support to compliance testing and monitoring efforts, contributing subject-matter expertise on specific products or regulations as needed
- Identify and implement process improvements across your compliance functions to reduce manual effort, minimize errors, and dive deep into analysis
- Continuously assess and optimize compliance operations by applying automation, AI, and emerging technologies to strengthen risk management, drive efficiency, and support the company’s innovation-focused strategy
Skills
- 2+ years of compliance or related experience in financial services or fintech
- Strong analytical and critical-thinking skills
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to collaborate cross-functionally and build relationships across teams
- Self-starter mindset with a proactive approach to problem-solving
- Data analysis
- Complaints handling
- Experience in preparing legal/compliance correspondence
- Knowledge of financial compliance marketing regulations
Benefits
- Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.
- Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity.
- Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.
- Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.
- Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)
- Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.
Company Overview