Note: The job is a remote job and is open to candidates in USA. AI Acquisition is building a global ecosystem around high-growth digital businesses, software products, and AI-powered services. They are seeking a Community Growth Manager who will shape and scale communities for founders and operators, ensuring engagement and collaboration to drive business outcomes.
Responsibilities
- Manage and moderate active B2B and B2C communities of founders, operators, and entrepreneurs
- Foster meaningful discussions that help members solve problems, share wins, and move forward in their businesses
- Turn passive members into active contributors by encouraging participation and accountability
- Create engagement systems that keep the community active, valuable, and supportive
- Maintain structure across community channels, threads, and content to ensure discussions stay organized and valuable
- Moderate conversations, guide discussions, and ensure members receive timely responses and support
- Support the rollout of new community initiatives, programs, and engagement formats as the business evolves
- Coordinate and support live calls, workshops, and community sessions when required
- Facilitate productive discussions during group sessions with founders and operators
- Ensure community members extract clear value from each session
- Track engagement metrics such as participation, activity levels, and community growth
- Identify patterns across member behavior, questions, and challenges
- Share insights with internal teams to improve customer experience and program outcomes
- Work closely with Customer Success, Operations, and Leadership to ensure the community aligns with broader company initiatives
- Escalate common issues or requests from the community that require product, support, or operational input
- Help identify opportunities where community insights can improve internal systems and services
Skills
- Proven work experience managing communities within the high-ticket coaching, consulting, or information product (Info) space
- Experience supporting premium coaching programs, masterminds, memberships, or similar high-ticket communities
- Demonstrated ability to drive community engagement that contributes to member retention, customer success, and upsell opportunities
- 3–5+ years experience managing online communities in tech, SaaS, AI, or startup ecosystems
- Experience moderating and managing communities on platforms such as Slack, Discord, Skool, and other modern community platforms
- Strong understanding of business growth, digital products, and service-based businesses
- Exposure to both low-ticket digital products and high-ticket service offers
- Experience working in environments where communities support customer growth, acquisition, or business development
- Familiarity with software products, SaaS ecosystems, or AI-driven businesses
- Understanding of the broader software and online business landscape
- Excellent communication and moderation skills
- Highly organized and able to manage multiple discussions and initiatives simultaneously
- Comfortable operating in a fast-moving startup environment
- Strong sense of ownership and accountability
- Experience working with tools such as Slack, Discord, Skool, Zoom, Notion, and other modern community and collaboration platforms
- Experience working with founders, coaches, or entrepreneurs in high-growth digital businesses is highly preferred
Benefits
- Competitive Compensation based on experience
- Personal Development & Growth: 1:1 coaching from C-Suite leaders and access to $20,000 worth of training.
- Remote Flexibility: Work from anywhere while leading a global team.
Company Overview