Note: The job is a remote job and is open to candidates in USA. Industrial Electric Mfg. (IEM) is dedicated to delivering world-class solutions for complex power needs. As a Commercial Data Analyst, you will analyze customer behavior and operational performance to provide insights that support strategic decision-making and optimize business initiatives.
Responsibilities
- Develop, maintain, and enhance analytics frameworks to monitor customer retention, market share and revenue growth and market expansion initiatives
- Provide analytics and insights into customer forecast and impact to operational performance and business prioritization
- Provide analytics for quote to order conversion
- Provide analytics around key operational metrics that influence customer satisfaction
- Leverage AI tools and modern analytics workflows to improve efficiency, insight generation, and decision support across day-to-day operations
- Collaborate with Data Science, Infrastructure, and other Analytics teams using tools such as Tableau and snowflake to deliver timely performance insights
- Communicate clear, actionable insights and recommendations to stakeholders across the organization
Skills
- 6+ years of relevant analytical experience working with large datasets and delivering insights
- Hands-on experience incorporating AI tools (e.g., generative AI, automation, or advanced analytics workflows) into day-to-day analytical work
- Demonstrated ability to influence stakeholders through data-driven insights and clear communication
- Strong attention to detail and commitment to data accuracy
- Strong business acumen, critical thinking, and problem-solving skills
- Experience mentoring and developing analysts in a team environment
- Experience with visualization tools such as Tableau
- Bachelor's or master's degree in Analytics or related field is preferred
- Experience in commercial domain preferred
Company Overview
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