Note: The job is a remote job and is open to candidates in USA. Luminare Health is a purpose-driven healthcare organization focused on making healthcare simpler, better, and more affordable. The COBRA Analyst oversees the COBRA client and member experience, including benefit elections, payments, reporting, and communications for COBRA, FMLA, retiree, and leave-of-absence participants.
Responsibilities
- Overseeing all aspects of the COBRA client and member experience
- Benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA (company leave programs) participants
- Inbound & outbound calls from clients, members, third party affiliates as well as email and fax communications
Skills
- High school diploma or GED equivalent
- 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience
- Knowledgeable in handling various types of Federal, State andCompany leave programs
- Understanding of Administration System processes (premium administration, eligibility, claims, billing, commissions, reporting and premium administration)
- Customer service experience in a professional setting
- Knowledgeable in Microsoft Excel, Word and Outlook
- Strong problem-solving ability
- Must possess strong organizational skills that will allow for multi-tasking
- Excellent interpersonal skills
- Positive attitude and willingness to learn
- Bachelor's degree preferred
- PowerStepp
- JD Edwards
- In depth knowledge of COBRA laws, HIPAA portability and eligibility laws
- Knowledge of Social Security & Medicare law
Benefits
- Remote work arrangement
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan, subject to the terms and conditions of the plan
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