[Remote] Cloud Support Engineer (AWS)

Note: The job is a remote job and is open to candidates in USA. Delphi-US, LLC is a national IT services firm focused on technical and professional talent placement across cloud computing, DevOps, data intelligence, and other technology domains. The Cloud Support Engineer will support and optimize Dynatrace infrastructure across cloud, on-premises, and colocation environments while managing AWS services, Linux systems, infrastructure automation, CI/CD pipelines, and platform resiliency.

Responsibilities

• Deploy, troubleshoot, and optimize Dynatrace infrastructure across diverse environments
• Manage Linux-based virtual machines, networking, services, permissions, and logging
• Develop and maintain infrastructure using Terraform, IaC, CI/CD pipelines, and automation tools
• Build and enhance Git/GitLab workflows and CI/CD pipelines to support continuous deployment
• Implement cloud automation leveraging AWS Systems Manager and other AWS services including IAM, EC2, KMS, ECS, EKS, Lambda, Route 53, and Step Functions
• Support platform incident management, perform upgrades, patches, and performance tuning
• Contribute to platform resiliency, cross-region availability, and configuration-as-code initiatives
• Participate in solution design and Agile ceremonies, collaborating with team members

Skills

• Extensive hands-on experience with AWS services such as IAM, EC2, KMS, ECS, EKS, Systems Manager, Route 53, Lambda, and State Machines
• Proven expertise in Terraform and Infrastructure as Code practices
• Strong Linux administration skills, including networking, services, permissions, and logging
• Experience with Git/GitLab and CI/CD pipeline development
• Shell scripting proficiency using Bash and PowerShell
• Familiarity with Ansible Tower / Automation Platform
• Excellent troubleshooting, problem-solving, and communication skills
• Ability to thrive in an Agile environment and adapt to changing priorities
• Experience with Dynatrace or other enterprise observability platforms
• Knowledge of Terraform across multiple cloud providers
• Container orchestration experience with Docker and Kubernetes
• Certificate management expertise, including TLS and AWS Certificate Manager (ACM)
• Programming or scripting skills in Python, Java, Node.js, or Go

Benefits

• Remote work

Company Overview

Delphi-US is a national IT staffing and recruiting agency headquartered in Newport, Rhode Island, delivering IT solutions and technologists fast, with verified availability, aligned compensation, and a proven interest in joining your team. It was founded in 2010, and is headquartered in Newport, Rhode Island, USA, with a workforce of 51-200 employees. Its website is https://www.delphi-us.com.

Company H1B Sponsorship

Delphi-US, LLC - Peacemakers in the Talent War has a track record of offering H1B sponsorships, with 1 in 2025, 6 in 2023, 3 in 2022, 18 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.