Note: The job is a remote job and is open to candidates in USA. CentralSquare Technologies is dedicated to empowering public servants with Hero-Grade Technology. The Cloud Reliability Engineer will lead the architecture and deployment of network solutions, ensuring the reliability and efficiency of systems supporting AWS Cloud applications.
Responsibilities
- Activities include designing, developing, installing, and maintaining software solutions that provide efficiency in Cloud Operations
- Work with engineering teams to refine deployment and release processes
- Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency
- Assist product engineers in development and deployment of backend applications
- Be prepared to explain your work, decisions, and ideas to your colleagues
- Participate in 24x7 operational support and on-call rotation shifts
- Ensure that all system design and procedures are documented and up-to-date
- Combine existing documentation where available, and create it where needed, to create a centralized body of knowledge for all team members to utilize. Contribute to the upkeep of documentation to maintain relevancy and accuracy
- Provide training and education to Cloud Operations on infrastructure and internal tooling
- Provide level of audit and control to security personnel
- Monitor systems to collect metrics for tuning and capacity planning
- Work to automate detection and resolution of recurring issues
- Build the whole stack from load balancers to the databases
- Ensure safety, predictability, repeatability and auditability of all build and deploy processes
- Provide technical leadership to other CentralSquare departments
- Develop, coach, mentor individuals and teams and ensure high performance in a fast-paced environment
- Build tools and automation that eliminate repetitive tasks and prevent incident occurrence
Skills
- Bachelor's Degree (or equivalent experience) in computer engineering, computer science, engineering or information systems management
- Experience with AWS Cloud and Linux or UNIX software and systems
- Proficient in Java, Python, or C scripting
- Experience with Terraform, Agile, SaaS, PSQL, Cloud Architecture, and Javascript software and systems
- Comfortable with automation scripting and debugging
- Natural collaboration skills and an eye on continuous improvement
- Fluent in scalability and root cause analysis exercises
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- CJIS Clearance: A required part of the onboarding process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance—a critical credential for safeguarding public safety data
Benefits
- Mentorship, learning programs, and clear paths for advancement
- Tuition reimbursement
- Parental leave
- Paid volunteer hours
- Unlimited PTO
- Flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote
Company Overview