Note: The job is a remote job and is open to candidates in USA. Maximus is a mission-driven federal partner supporting national security, defense, and public service delivery programs. The Cloud Analyst will analyze AWS and Azure environments, monitor performance and reliability, develop operational and cost dashboards, support governance and ITSM/ITOM processes, and contribute to disaster recovery and service improvement initiatives.
Responsibilities
- Analyze AWS and Azure cloud environments to support provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms
- Evaluate cloud systems for alignment with enterprise architecture and governance standards, partnering with Cloud Engineers and Architects to support system suitability assessments and modernization efforts
- Support operational analysis across cloud platforms, including monitoring trends, incident data, and reliability metrics to identify improvement opportunities
- Develop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics, supporting data-driven decision making
- Assist in coordinating testing activities related to production deployments, ensuring readiness and alignment with operational and governance requirements
- Support integration of cloud services into ITSM/ITOM processes, including incident, change, and service management reporting
- Contribute to disaster recovery (DR) planning and testing by tracking readiness, documenting outcomes, and supporting continuity of operations across cloud and hybrid environments
- Analyze cloud cost and usage trends, identifying optimization opportunities and supporting budget and FinOps-related reporting activities
- Track and report on SLA performance, supporting continuous service improvement initiatives across cloud and platform services
- Collaborate with cross-functional teams to document processes, maintain governance artifacts, and ensure compliance with enterprise policies and standards
Skills
- Ability to obtain and maintain a Public Trust is required
- U.S. citizenship or U.S. national status required
- Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or a related field (or equivalent experience)
- 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles
- Demonstrated experience analyzing cloud environments (AWS and/or Azure), including performance, availability, and operational metrics
- Experience developing reports, dashboards, and data visualizations using tools such as Excel, Power BI, Tableau, or similar
- Proven ability to analyze cloud cost and consumption data and provide actionable insights for optimization
- Experience supporting ITSM/ITOM processes, including incident, change, and service performance reporting
- Familiarity with enterprise architecture and governance frameworks and ability to support documentation and compliance tracking
- Experience analyzing system performance, monitoring data, and incident trends to support operational improvements
- Experience supporting disaster recovery planning, testing documentation, and continuity tracking
- Ability to develop and maintain process documentation, reports, and governance artifacts
- Active Public Trust and/or DHS Suitability is preferred
- Experience supporting federal government environments
- Familiarity with cloud operations, DevSecOps processes, and platform engineering concepts
- Experience with FinOps practices and cloud cost optimization analysis
- Knowledge of ITIL or similar ITSM frameworks
- Experience working in multi-cloud (AWS and Azure) environments
- Strong analytical, problem-solving, and data interpretation skills
- Excellent written and verbal communication skills, including experience delivering reports to leadership stakeholders
- Ability to work collaboratively across technical and non-technical teams in a fast-paced environment
Benefits
- Short- and long-term incentives
- Program-specific awards
- Health insurance coverage
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off
- Training, education, and career development
Company Overview