Note: The job is a remote job and is open to candidates in USA. Microsoft Elevate advances education, nonprofit, workforce development, and AI-for-Good outcomes through technology, partnerships, skilling, policy engagement, and philanthropy. The Cloud & AI Solution Engineering Manager will lead Azure Solution Engineers and drive customer cloud transformation, application modernization, AI adoption, and secure, compliant platform success for mission-driven organizations across the Americas.
Responsibilities
- Lead a high-performing team of Azure Solution Engineers supporting some of Microsoft's largest Education, Nonprofit, and IGO customers across the Americas, fostering a culture of collaboration, inclusion, accountability, and technical excellence
- Drive customer transformation outcomes through cloud migration, application modernization, AI adoption, and Cloud & AI platform innovation
- Accelerate customer success by helping organizations realize the value of Microsoft's end-to-end platform, including Azure, AI, security, governance, compliance, and modern application capabilities
- Build and steward trusted relationships across customers, partners, Microsoft engineering, product groups, and cross-functional teams to scale impact, remove barriers, and unlock resources that accelerate customer outcomes
- Partner across sales, customer success, engineering, marketing, partner, and corporate organizations to deliver integrated solutions and advance business priorities
- Champion responsible AI adoption with your team by helping customers establish secure, governed, and scalable foundations for innovation and transformation
- Scale technical impact through repeatable solution plays, technical communities, partner ecosystems, and resource optimization strategies that maximize reach across a large and diverse customer base
- Develop technical talent and future leaders by coaching, mentoring, and empowering team members to deliver measurable customer and business outcomes
Skills
- Master's Degree in Computer Science, Engineering, Information Systems or related field AND 4+ years experience in cloud computing, enterprise architecture, application modernization, digital transformation, or equivalent experience
- OR Bachelor's Degree in Computer Science, Engineering, Information Systems, or related field AND 6+ years experience in cloud computing, enterprise architecture, application modernization, digital transformation, or equivalent experience
- OR 7+ years experience in cloud computing, enterprise architecture, application modernization, digital transformation
- OR equivalent experience
- Experience leading large-scale cloud migration, modernization, or enterprise transformation initiatives
- Experience leading and developing technical professionals, engineering organizations, solution architecture teams, consulting teams, or virtual technical teams
- Demonstrated technical depth in cloud platforms, enterprise architecture, and customer transformation strategies
- Ability to build trusted relationships and influence outcomes across complex, matrixed organizations
- Executive engagement, coaching, and stakeholder management skills
- Experience working with enterprise customers and driving measurable business and technology outcomes
- People management experience leading solution engineering, cloud engineering, architecture, consulting, or customer-facing technical organizations
- Experience as a software engineer, application architect, developer lead, engineering manager, or technical lead. Candidates who have built and modernized applications at enterprise scale are highly valued
- Experience helping organizations adopt AI solutions and establish the technical foundations required for responsible, secure, and scalable AI transformation
- Experience supporting Education, Nonprofit, International Government Organizations (IGOs), Public Sector, or other mission-driven organizations
- Experience helping customers achieve cloud, AI, data, and application modernization outcomes through Microsoft, another cloud provider, consulting organization, systems integrator, or technology partner
- Azure certifications or demonstrated expertise across Azure, AI, data, security, and modern application technologies
Benefits
- Certain roles may be eligible for benefits and other compensation.
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