Note: The job is a remote job and is open to candidates in USA. Iceberg is seeking an experienced Contract Lifecycle Management Consultant to join its implementation practice serving enterprise clients. The role focuses on analyzing contract processes, designing and configuring CLM solutions, managing end-to-end implementations, supporting integrations and testing, and delivering client training and guidance.
Responsibilities
- Lead and participate in client discovery sessions and requirements workshops
- Analyse existing contract processes and identify opportunities for automation and optimisation
- Design, configure, and implement Contract Lifecycle Management solutions
- Build workflows, approval processes, templates, clauses, and business rules
- Translate business requirements into scalable CLM solutions
- Produce process maps, workflow diagrams, and solution documentation
- Collaborate with Solution Architects, Project Managers, and technical teams throughout implementation projects
- Support integrations between CLM platforms and external business systems
- Create and execute test plans, conduct system testing, and support User Acceptance Testing (UAT)
- Troubleshoot and resolve implementation issues
- Deliver client training and knowledge transfer sessions
- Provide ongoing best-practice guidance to clients throughout project delivery
Skills
- 3+ years of Contract Lifecycle Management implementation experience
- Proven experience implementing DocuSign CLM, SpringCM, or comparable CLM platforms
- Experience building CLM workflows and processes from scratch
- Strong understanding of CLM architecture, configuration, and administration
- Experience gathering requirements and facilitating client workshops
- Ability to translate business requirements into technical solutions
- Experience supporting software implementation projects in enterprise environments
- Strong stakeholder management and client-facing communication skills
- Building CLM solutions from the ground up
- End-to-end implementation ownership
- Hands-on workflow design and configuration experience
- Strong understanding of implementation methodology
- Ability to work directly with enterprise stakeholders and executive sponsors
- Experience delivering multiple CLM projects across different industries
- DocuSign CLM implementation experience
- DocuSign CLM Consultant Accreditation or equivalent certifications
- Experience with Salesforce administration, configuration, or integration
- Experience working with APIs, integrations, and connected enterprise systems
- Workflow modelling experience using tools such as Lucidchart, Draw.io, or Visio
- Experience working within legal technology, CLM, contract analytics, or document automation environments
Benefits
- Remote work in the US or UK
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