Note: The job is a remote job and is open to candidates in USA. Redi is a health-tech company helping pharmaceutical brands improve patient access to therapy and sustained treatment engagement through clinical and health-IT solutions. The Clinical Solutions Manager will advise healthcare organizations, lead clinical consultation across sales and implementation activities, demonstrate solution value, guide product improvements, and support effective adoption of patient support technologies.
Responsibilities
- Act as the primary clinical expert during pre-sales, implementation, and post-implementation phases
- Conduct discovery sessions to assess clinical workflows, challenges, and operational needs
- Present solution demonstrations that highlight clinical relevance, efficiency gains, and patient-care impact
- Partner with sales teams to craft value-based proposals and clinical narratives
- Develop tailored recommendations that align product capabilities with client goals
- Be the product expert in the room during sales-cycle
- Be the subject matter expert of Redi’s internal platform that builds the client programs
- Work with product and engineering teams to relay customer feedback, identify gaps, and guide enhancements
- Provide clinical & technical workflow optimization strategies to optimize patient experience
- Participate and at times lead calls and functions during client implementations externally
- Serve as a mentor to junior team members, providing guidance, training, and support to uplift the overall implementation function
- Serve as an internal and external clinical resource, staying current on industry trends, regulations, and best practices
- Represent the organization at conferences, webinars, and client meetings
Skills
- 3–5+ years of clinical or industry expertise in a healthcare setting (retail, ambulatory, specialty, etc.) or patient support experience
- Strong understanding of clinical workflows and healthcare delivery models
- Excellent communication, presentation, and relationship-building skills
- Ability to translate complex clinical concepts into clear, solution-focused discussions
- Demonstrated ability to work collaboratively with cross-functional teams
- Ability to travel (20-30%) to support & lead sales conversations, implementations, and industry conferences
- Bachelor's or Master's degree in Nursing, Pharmacy, Allied Health, or related field
- Experience with healthcare software, clinical decision support, care management platforms, or medical devices
- Experience interacting with Life Science companies and their patient support tooling
- Experience in a client-facing, consulting, or pre-sales role
- Familiarity with regulatory requirements and industry standards (HIPAA, CMS, FDA, etc.)
Benefits
- Equity package
- Unlimited and flexible PTO
- Medical, Dental, and Vision insurance covered at 100%
- Paid maternity and paternity leave
- Consistent learning and mentorship opportunities
Company Overview