Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a healthcare organization focused on kidney care and comprehensive patient outcomes. The Operations Senior Analyst will support high-impact clinical and operational initiatives by translating data into workflows, monitoring KPIs, conducting quality audits, and preparing executive reporting materials.
Responsibilities
- Translate Data to Action: Architect and manage project dashboards, trackers & tools. You will synthesize complex data trends into streamlined operational workflows that drive care gap closures and maximize patient engagement
- Performance Management & Intervention: Actively monitor KPIs to identify performance variances and operational bottlenecks. You will be responsible for pinpointing key areas for intervention, recommending course corrections, and collaborating with operational leaders to ensure program goals are met
- Quality Assurance: Conduct thorough audits of clinical and non-clinical teammate interactions to ensure clinical workflows are executed with precision and documented in alignment with program standards
- Deck Creation & Executive Reporting: Prepare analytical insights, leadership readouts, and presentation materials for audiences ranging from local management meetings up to the executive suite reviews
Skills
- Bachelor's degree required
- 2-4 years of experience in clinical operations, healthcare analytics, or process improvement
- Strong attention to detail, organization, and follow-through
- Analytical mindset; ability to dive into data to understand trends
- Ability to take initiative, manage multiple tasks, and stay organized in a fast-paced environment
- Eager to learn, problem-solve, and contribute to team success
- Strong communication skills
- Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data manipulation)
- Advanced proficiency in PowerPoint
- Concentration in business, healthcare, analytics, or a related field preferred
- Copilot or other AI solutioning experience helpful
Benefits
- Remote work arrangement
- Medical, dental, and vision benefits
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
Company Overview