Note: The job is a remote job and is open to candidates in USA. Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association providing health and dental benefits to federal employees, retirees, and their families. The Clinical Operations Analyst analyzes healthcare data and develops comprehensive clinical reports, dashboards, metrics, and presentations for senior leadership and clinical stakeholders. The role supports cross-functional clinical departments and identifies opportunities for performance improvement, efficiency, and quality enhancement.
Responsibilities
- Gather, organize, and analyze •clinical• data from various sources within G.E.H.A
- Develop comprehensive reports and presentations for senior leadership, providing insights into clinical operations, outcomes, and performance metrics
- Evaluate clinical performance indicators, identifying trends, patterns, and areas for improvement
- Collaborate with clinical teams to understand operational challenges and opportunities for enhancement
- Review and assess dashboards and metrics that offer real-time insights into clinical performance and outcomes for the full clinical operations division
- Develop key performance indicators (KPIs) and benchmarks to track progress and support data-driven decision-making
- Work closely with Data & Analytics and other G.E.H.A departments to ensure data integrity, standardization, and accuracy
- Collaborate with stakeholders to identify reporting requirements and implement solutions to meet their needs
- Identify areas for process improvement, efficiency, and quality enhancement within clinical operations
- Recommend strategies for optimization based on data-driven insights and industry best practices
- Prepare clear and concise documentation of methodologies, findings, and recommendations
- Deliver presentations to senior leadership, effectively communicating complex data in an understandable manner
Skills
- • Bachelor's degree in healthcare management, data science, statistics, or a related field
- • Proven experience 3+ years in healthcare data analysis and reporting within a clinical setting or healthcare environment
- • Proficiency in data analysis tools and software (e.g., SQL, Tableau, Excel, etc.)
- • Strong understanding of healthcare operations, clinical workflows, and healthcare data systems
- • Excellent communication and presentation skills, with the ability to translate complex data into actionable insights
- • Meticulous, with strong problem-solving and critical-thinking abilities
- • Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office
- • A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required
- • Latency (ping) response time lower than 80 ms
- • Hotspots, satellite and wireless internet service is NOT allowed for this role
- • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine
Benefits
- Incentive plan
- Health/Vision/Dental benefits effective day one
- 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
- Robust employee well-being program
- Paid Time Off
- Personal Community Enrichment Time
- Company-provided Basic Life and AD&D
- Company-provided Short-Term & Long-Term Disability
- Tuition Assistance Program
- Remote opportunity
- Hybrid and work-from-home options for many roles
Company Overview
Company H1B Sponsorship