Note: The job is a remote job and is open to candidates in USA. UT Health San Antonio is a nationally recognized public research university integrating higher education, biomedical discovery, and healthcare. The Clinical IS Analyst will manage the Epic Beaker application, providing tier-two support, configuring and testing clinical information systems, leading projects, and collaborating with users, leadership, and vendors.
Responsibilities
- Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes
- Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors
- Performs ongoing maintenance and configuration updates to Epic applications
- Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes
- Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations
- Perform all other duties as assigned
Skills
- Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment
- Demonstrated critical and analytical thinking proficiencies
- Strong written and verbal communication skills
- Demonstrated troubleshooting competencies
- Excellent organizational management skills
- Project Management skills
- Bachelor's degree (4 years of comparable experience may be substituted for a degree)
- A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles
- As specified by the department director, Epic certification for assigned modules (Beaker) are required within eighteen (18) months of hire
- Epic (Beaker) certification must be maintained per Epic Corporation standards
Benefits
- Workplace Type: Remote
- UT SELECT Medical insurance is offered free for employees.
- Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians.
- Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
- Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan.
- Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
- Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
- Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
- Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP).
- Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- 12 set paid holidays each year.
- Employees enjoy a range of discounts on services, tickets, and gym membership.
Company Overview
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