Note: The job is a remote job and is open to candidates in USA. ZOLL Medical Corporation is hiring a Clinical Implementation Specialist to coordinate post-sale customer education and training and serve as a clinical and technical expert for its hospital products. The role manages system-wide implementation, supports clinical staff competency and product utilization, and collaborates with Territory Managers and hospital accounts to improve clinical outcomes.
Responsibilities
- Act as a project manager in planning/developing/executing all educational and training events in a customer account
- Assist with and/or initiating in-servicing events in existing and new accounts
- Communicate leads and account updates to outside Territory Manager
- Provide input to prepare additional materials as needed in the support of sales and training
- Organize and conducting educational events in existing or new accounts
- Act as a clinical and technical product expert for all ZOLL Hospital products, in order to discuss the chain of resuscitation
- Be a passionate advocate for improving patient outcomes in an inpatient hospital setting
Skills
- RN, Paramedic, or RT with 5+ years of experience
- Ability to effectively educate clinical personnel
- Ability to affect change through education and evidence based clinical literature
- Ability to seamlessly Integrate technology (iPad, Outlook, Microsoft Suite) into work
- Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor
- Ability to work effectively with and direct training and In-servicing programs to achieve highest level of product compliance
- Ability to lead and influence a cross-functional team and operate in a highly complex environment
- Strong analytical and problem-solving capabilities. Must be able to improvise in customer situations to achieve a successful resolution
- Comfortable interacting with the C-Suite Team
- Must possess a strong personal presence
- Ability to handle multiple demands from many people and prioritize effectively
- Ability to stay calm and demonstrate a "can do" attitude. Finds opportunity in difficulties
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills, including attention to detail and multi-tasking skills
- Ability to meet deadlines and follow-up
- Strong working knowledge of Microsoft Office
- Excellent verbal, written and presentation skills
- Bachelor's Degree BA or BS
- AHA Instructor - BLS/ACLS/PALS
- Clinical education experience
- Project management experience
Benefits
- Remote work
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