Note: The job is a remote job and is open to candidates in USA. LGC Clinical Diagnostics is a global manufacturer of in vitro diagnostic quality solutions and reagents. The Account Manager is responsible for sales operations within an assigned territory, driving sales growth and building long-term relationships with diagnostic and genomics customers. The role involves consultative selling, account planning, customer needs assessment, CRM maintenance, and coordination with internal teams.
Responsibilities
- Develop consultative relationships with new and existing account base for all products
- Achieves assigned monthly, quarterly, and annual sales goals
- Maintain detailed understanding of all products and their relevance and application in the Clinical Laboratory space
- Coordinates sales effort with marketing, sales management, customer service, accounting, logistics and technical support groups
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis
- Update and maintain current Customer Relations Management database
- Continue education on product advantages to ensure customer loyalty
- Completes strategic customer account plans that meet company standards
- Develops him/herself to be the trusted advisor to our customers
- Maintains high customer satisfaction that meets company standards
- Completes required training and development objectives within the assigned period
- Attend tradeshows in or out of assigned territory as requested
Skills
- * Exhibit an understanding of the importance of customer retention, continuous improvement, maintaining high standards of performance, partnership and attention to detail
- * Solid understanding of Clinical Laboratory testing including supporting technology
- * Be a champion of meeting both internal and external customer needs
- * Support an environment which promotes positive communication and respect
- * Excellent written, verbal communication, and presentation skills
- * Must have a proven track record of meeting tight deadlines, working independently, and being diligent, meticulous, and resourceful in solving problems
- * A standout colleague who excels in collaborative team settings
- * Ability to work in a fast-paced and challenging environment, with multiple and changing priorities while maintaining strong focus on execution and results
- * Excellent follow-through ability is a must
- * Strong interpersonal and teamwork skills with an ability to communicate at all levels of an organization both internally and externally
- * Must be a continuous learner, always seeking opportunities to improve the efficacy of processes and tactics
- * BA/BS degree in Clinical Laboratory Science/Medical Technology, Chemistry, Business, or related field
- * 3 - 5 Years Direct Technical Sales experience in (Clinical Diagnostic Laboratory experience preferred)
- * Proficient in Microsoft Word and Excel
- This is a remote home-based position. Any US based location is acceptable for this role
- * CRM Experience preferred (Salesforce.com preferred)
Benefits
- Remote home-based position; any US-based location is acceptable
Company Overview