Note: The job is a remote job and is open to candidates in USA. Essentia Health is seeking a Clinical Applications Analyst to support enterprise imaging and electronic health record applications. The role provides high-level support for mid-complexity projects, serves as a liaison between customers and support staff, translates customer requirements into feasible application solutions, and develops and assesses technology learning programs.
Responsibilities
- Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected
- Successfully leads initiatives and projects with other staff
- Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications
- Develops, implements, and presents educational programs for end users
- Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient
- This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application
- Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence
- Works under general supervision
- Rotating On-Call
Skills
- - Rotating On-Call
- * Bachelor's degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field
- - Epic Cupid and Epic Radiant experience perferred
- * Associates degree and 4 years of experience in Information Services, Business Services or Healthcare
- * 6 years of experience in Information Services, Business Services or Healthcare
- * Certification in Epic applications preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Supplemental insurance options
- 401(k) plan with employer contributions
- Professional development through training
- Tuition reimbursement
- Educational programs
- Flexible scheduling
- Generous time off
- Wellness resources focused on physical, mental, and emotional health
- Remote work
Company Overview
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